Technical Support Tech I

Pride Global

New Carlisle, IN

JOB DETAILS
SALARY
$21.83–$26.83 Per Hour
SKILLS
Customer Support/Service, Help Desk, Identify Issues, Problem Solving Skills, Support Documentation, Technical Research, Technical Support, Technical Writing, Telephone Skills, Time Management
LOCATION
New Carlisle, IN
POSTED
30+ days ago
JOB DESCRIPTION:
Title: Technical Support Tech I
Location: New Carlisle, IN (Onsite) 
Duration: 06 Months W2 Contract    
Pay Rate: $21.83 - $26.83/hour
 
Summary:
Description: 5 people for front half and 5 people for back half (10 hours/day)

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
#LI-MD2
 

About the Company

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Pride Global

Pride Global is a minority-owned integrated human capital solutions firm headquartered in New York with operating companies throughout the United States, Canada, India and Brazil. Pride Global companies focus on a diverse array of services including vendor management, payroll programs, business process optimization, and staffing for both direct hire and contingent labor.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
FOUNDED
1983
WEBSITE
http://prideglobal.com