Technical Training Coordinator I

At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview

The Training Coordinator works within the HT&P Technical Training department to coordinate information and actions in support of customer and regulatory qualification/certification and scheduling. This position is vital to the operation of the HT&P Technical Training department.

Key Responsibilities

Primary duties may include, but are not limited to:

• Maintains system and records that include trainer certifications, customer training, and operator qualification (OQ).
• Provides regular updates to regulatory and customer representatives regarding status of technician and trainer qualifications.
• Serves as primary focal point to coordinate activity with certifying agencies such as Veriforce and IS Networld.
• Serves as primary focal point for coordination and scheduling of training events.
• Coordinates the planning and preparation needed to support trainees.
• Manages training records for HT&P Technicians for their progression and promotion.
• Maintains close working relationship with HT&P Technicians and with Service Center management teams.
• Collaborates often with regional leadership in the reporting of qualification and progression status, recommending potential training opportunities.
• Manages department invoices.
• Completes other projects as assigned. This includes special projects as well as process improvement within the department.

Experience

• Minimum 2+ years of related experience.
• Bachelor’s degree is a plus but not required.

Knowledge, Skills, and Abilities

• Strong organizational skills.
• Excellent problem-solving skills.
• Ability to exercise sound judgement.
• Effective communication skills, both written and verbal.
• Must be team player demonstrating attitudes that will help build and maintain a healthy team environment.
• Strong PC skills. Intermediate experience with Microsoft Word and Excel.