At Tesla, we were revolutionizing the future of sustainable abundance and our Residential Energy Support organization is at the forefront of this transformation. Our skilled support teams offer world-class white glove service for our vast fleet of residential solar storage and home charging products, and this all starts with a great training experience.
The Residential Energy Support Training Operations team creates, manages, and facilitates a wide variety of educational material. Beyond the classroom, we coordinate post-training support centered around mentorship and quality to ensure newcomers to our workforce are set up for long-term success and confidence in their roles.
We are seeking an experienced Technical Training Instructor to conceptualize and deliver engaging technical educational content. The ideal candidate will be a creative and dynamic individual who is experienced in delivering content both in-person and virtually to audiences of any size and in a manner that enables a safe and productive learning environment. Candidates should have a highly technical background, be knowledgeable in electrical concepts, and be someone who finds personal fulfillment in both helping others learn and contributing towards program improvements. This role is full-time onsite in Henderson, NV, and requires flexibility for travel-offsite activities as needed.
Responsibilities:
• Facilitate training programs for critical subject matter across supported business lines and curricula using various teaching methods and environments, including but not limited to: • Facilitating classroom presentations • Hands-on activities • Virtual training sessions • Product demonstrations • On-the-job coaching
• Foster a safe professional learning environment by ensuring compliance with safety standards, providing hands-on support, mentoring during nesting, and assisting learners, guests, and visitors.
• Conceptualize and customize training initiatives to align with organizational objectives, focusing on skill retention for diverse clients through individual needs assessment.
• Continuously evaluate existing training by collecting, reviewing, and sharing feedback with applicable business partners, with a primary focus on training improvement.
• Pursue technical knowledge and information to gain a deep understanding of Tesla products and processes by engaging in regular communication with trainers, engineers, business leaders, and frontline employees.
• Manage training logistics and administration, including content creation, updates, customized lesson plans, attendance records, setup, cleanup, and performance feedback.
Requirements:
2 years of training facilitation or related experience, preferably in a high-tech or product-centric environment.
Project Management experience, PMP, Agile, and/or Six Sigma certifications are a plus.
Demonstrated understanding of renewable energy products and industry standards, electrical concepts, technical ability, and strong understanding of and ability to critically apply core concepts of training curriculum development, adult learning theory, etc., in the creation and delivery of training content that is aligned with business needs.
Eagerness and ability to work in a fast-paced environment where objectives and responsibilities may need to quickly adapt to evolving industry needs.
Friendly, clear, strong speaker with composure, approachability, and interpersonal skills.
High proficiency in MS Office Suite and related tools for communicating information efficiently.
Benefits:
Along with competitive pay as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
• Medical plans > plan options with 0 payroll deduction • Family-building fertility adoption and surrogacy benefits • Dental, including orthodontic coverage and vision plans, both have options with a 0 paycheck contribution • Company Paid Health Savings Accounts (HSA) Contribution when enrolled in the High-Deductible medical plan with HSA • Healthcare and Dependent Care Flexible Spending Accounts (FSA) • 401k with employer match • Employee Stock Purchase Plans and other financial benefits • Company paid Basic Life AD&D Short-term and long-term disability insurance • 90-day waiting period • Employee Assistance Program • Sick and Vacation time • Flex time for salary positions • Accrued hours for Hourly positions and Paid Holidays • Back-up childcare and parenting support resources • Voluntary benefits to include critical illness hospital indemnity accident insurance theft & legal services and pet insurance • Weight Loss and Tobacco Cessation Programs • Tesla Babies program • Commuter benefits • Employee discounts and perks program