Technical & Training Mgr

SPX

New York, NY

JOB DETAILS
SALARY
$86,900–$120,000 Per Year
SKILLS
Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Collection, Distribution Channel, Electricity, Equity Securities, Field Sales, Follow Through, HVAC, High School Diploma, Identify Issues, Lead Generation, Leadership, Marketing, Marketing/Sales Collateral, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, On Site Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Product Engineering, Product Management, Product Support, Regional Sales, Reporting Skills, SPX, Sales, Sales Management, Sales Pipeline, Sales Support, Sales Training, Seminars, Software Installation, Spatial Data, Staff Training, State Laws and Regulations, Team Lead/Manager, Team Player, Technical Presentation, Technical Sales, Technical Services Management, Technical Support, Technical Training, Technical Writing, Technical/Engineering Design, Territory Management, Trade Shows, Train-the-Trainer, Training Program, Training/Teaching Materials, Willing to Travel
LOCATION
New York, NY
POSTED
Today
Technical & Training Manager

Location: New York, New York (NY), US Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our Rise talentdevelopment framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company with problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This is a position with WM Technologies, LLC and affiliate of SPX Enterprises, LLC, which manufactures and sells Weil-McLain® branded products. Weil-McLain® is a leading North American brand of hydronic comfort heating systems for residential, commercial, and institutional buildings since 1881.

How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As a Technical Training Manager you will provide technical training expertise in support of Regional and Territory Sales Managers, distributors, and contractors. Will train new sales employees to provide excellent service, sales, and technical support. Will also provide field technical support for new products and revisions to existing products.

What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be:

  • Provide technical training expertise within region
  • Develop and conduct complex technical product/service seminars for contractors, distributors, utilities, engineers, and/or W/M field personnel
  • Facilitate/propel the sales process forward by lead generation and accelerating winning opportunities
  • Move leads from training through the sales funnel
  • Interface with Product Management, Technical Service, Engineering, and Training departments to become familiar with product changes, new products, application opportunities, and training programs to impart this information to appropriate field personnel
  • Identify and recommend required training, troubleshooting, and sales & marketing collateral
  • Provide professional guidance and support at customer/contractor training meetings
  • Hold "Train the Trainer" meetings with sales team members prior to new product meetings with distributors and/or contractors
  • Design and develop technical training content for Weil-McLain School of Better Heating (training modules and materials) and facilitate training at the events
  • Provide supervision on problem jobs and identify individual training requirements
  • Communicate through a monthly report recurring product or service problems to Product Management and Engineering with copy to Regional Sales Managers
  • Act as technical expert at local, regional, and national tradeshows
  • Assist in product liability investigations, depositions and trials, as needed

What we are looking for (Experience, Knowledge, Skills, Abilities, Education) We each bring something to the table, and we are looking for someone who has:

  • Required Experience Minimum of three years of experience with mechanical & electrical application for boiler installations
  • Five years of related hydronics industry and/or field sales experience
  • Basic computer skills, Word, Excel and PowerPoint
  • Experience and familiarity with CRM tools – data capture, and reporting capabilities
  • Demonstrates strong organizational skills, including follow up on action plans for individual and team members.
  • Strong public speaking and presentation skills
  • Demonstrates strong professional and technical competency. Presentation and communication of technical material to a diverse group.
  • Negotiation and problem-solving abilities that allow for win/win solutions for our distributors, contractors, engineers and Weil-McLain.
  • Demonstrates teamwork abilities that allow for field input for changes and development of new products with engineering and marketing.

Education & Certifications High School education or equivalent required, Technical Bachelor's degree or certificate strongly preferred. Travel & Working Environment Upwards of 50% travel in field

Our culture is at the center of what we do, and more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads.

We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion We value different backgrounds, experiences, and voices, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $86,900 - $120,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors. This position is eligible to participate in a performance bonus, subject to the rules governing the plan. SPX offers a variety of benefits, including health benefits, 401K retirement with a company match, and paid time off. More information about our benefits can be found on the "Rewards and Benefits" section of our career page.

About the Company

S

SPX

About SPX

SPX Corporation is a Fortune 500 multi-industry manufacturing leader. The company offers highly-specialized engineered solutions to solve critical problems for customers.

SPX is focused on providing solutions that support the expansion of global infrastructure, with particular emphasis on the growing worldwide demand for energy and power. Its innovative product portfolio, containing many energy efficient products, includes cooling systems for power plants throughout the world; custom engineered process equipment that assists a variety of flow processes including food and beverage manufacturing, oil and gas exploration, distribution and refinement and power generation; handheld diagnostic tools that aid in vehicle maintenance and repair; and power transformers that regulate voltage for electrical transmission and distribution by utility companies.

SPX is headquartered in Charlotte, North Carolina and has employees in more than 40 countries worldwide.

Our People

The SPX team is made up of individuals with a clear sense of urgency. We aim to build a team of people who can inspire and invigorate associates at all levels. We value diversity and seek those who are smart, multidimensional, global thinkers. SPX is highly focused on doing everything simpler, better and faster for preemptive advantage. Excellent communication skills are of utmost importance and we make it our practice to candidly share and actively listen to new ideas.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Engineering Services
FOUNDED
1912
WEBSITE
http://www.spx.com/en/