Technical Training Specialist, Amazon Robotics Learning Experience and Technology

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Accounts Receivable, Best Practices, Collaborative Learning, Content Delivery/Distribution, Content Development, Ecosystems, Needs Assessment, Order/Customer Fulfillment, Performance Analysis, Project/Program Management, Right-Sizing, Robotics, Safety Standards, Scalable System Development, Technical Support, Technical Training, Technical Writing, Training Program, Training/Teaching, Training/Teaching Materials
LOCATION
Austin, TX
POSTED
4 days ago

Application deadline: Jun 16, 2026

Join us in building scalable, authentic learning experiences that will shape the next generation of engineers and project managers across Amazon Robotics, enabled by the power of technology.

Amazon Robotics is looking for a Technical Training Specialist to join the Learning Experience & Technology (LExT) team. LExT sits within the Amazon Robotics - Technology Enablement and Solutions (TES) team, and owns the operational learning vertical of Amazon Robotics. LExT's mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement. We are comprised of 3 main verticals: Program Management, Technical Training, and Content Development.

The Technical Training Specialist will support the Technical Training vertical by defining and influencing learning programs for all users of Amazon Robotics technologies, specifically developing content and delivering training to RME technicians for new robotics technologies. The ideal candidate demonstrates a passion for upholding rigorous safety standards and following procedural requirements while looking beyond what's been done and embracing innovation to scale to the growing needs of Amazon Robotics globally.

In order to be effective, qualified candidates must possess a technical background and prior technical experience to enable them to deeply understand and relate to the technical content with which they will work, and the audiences for whom they will develop content. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.

This role can be tied to a local FC or one of these corporate locations: Austin, Boston, Seattle.

Key job responsibilities

  • Partner with teams across AR and Global Customer Fulfillment to capture and deliver best practices for robotic maintenance and training
  • Deliver training on robotic technologies in partnership with SMEs
  • Write training requirements documentation
  • Monitor training development activities to ensure alignment with needs and project timelines
  • Attend project meetings to assess emerging changes to training and to provide status updates
  • Assess training delivery needs

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

Our mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement.

Our Vision is to be the globally trusted source of truth for Amazon Robotics by building a collaborative and continuous learning ecosystem. We delight our customers by providing accurate, right-sized content for best-in-class, safe, and efficient interactions with robotic solutions worldwide.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles