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Technical Writer 3

eTeam Inc.

Santa Clara, CA

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JOB DETAILS
SALARY
$72–$76 Per Hour
SKILLS
Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Analysis Skills, Best Practices, Communication Skills, Computer Maintenance, Content Development, Delivery Management, Documentation, Establish Priorities, Graphic Design, Groundskeeping, Maintenance Services, Medical Equipment, Medical Treatment, Multitasking, On Site Support, Problem Solving Skills, Process Development, Product Documentation, Product Support, Project/Program Management, Style Guide, Technical Delivery, Technical Writing, Time Management, Writing Skills, XML Authoring, XML Editors
LOCATION
Santa Clara, CA
POSTED
15 days ago
Job Title: Technical Writer 3
Location: Santa Clara, CA - Hybrid
Duration: 12 months

Hardware Background mandatory
DITA XML authoring tools (such as Oxygen XML Editor or similar) required.
Primary Function of Position

As a member of the Services organization, the Technical Writer ensures that development, delivery, and maintenance of technical Field Service documentation is consistent and compliant with product support needs and company guidelines. The Technical Writer produces accurate, clearly presented, consistent documentation on time for product releases, and requires no day-to-day instruction or general instruction for new assignments. The Technical Writer should be highly skilled in the development and maintenance of technical hardware documentation.
This is an on-campus position with a minimum of 3 days a week with both office and laboratory working environments.

Essential Job Duties
Plans, writes, edits, and maintains Field Service documentation (i.e., Field Service procedures and technical bulletins) for medical device systems.
Complete documentation control steps to release final documentation. This includes tracking work in JIRA and maintaining Change Order records in the documentation control system.
Informs and adheres to policies, procedures, and quality documents. Collaborates with project team members to share knowledge and best practices.
Uses skills as an experienced technical communication professional with understanding of industry best practices and company goals to resolve complex issues in creative and effective ways.
Evaluates, recommends, or develops documentation process and productivity aids. Assist with development of internal writing style guide.

Required Skills and Experience
Minimum 5 years' experience.
Recent experience writing minimalist hardware topics by using DITA XML authoring tools (such as Oxygen XML Editor or similar) required.
Recent technical writing experience for moderate-to-complex hardware products, including documentation for various technical audiences.
Submitted writing samples should demonstrate these skills.
Exceptional writing and grammar skills in areas of content development. Analytical ability to swiftly grasp and effectively communicate complex scientific and engineering concepts for intended audiences.
Solid organizational and project-management skills with ability to participate in project discussions and manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively.
Understanding of mechanical/hardware concepts and complex devices.
Previous experience with medical devices preferred.
Experience with current versions of additional, non-DITA authoring or graphic design tools, including Adobe Acrobat, Illustrator, InDesign, and Photoshop.
Professional hardware-focused writing examples expected (e.g., installation, repair, and/or maintenance procedures).
Required Education and Training
Bachelor s Degree required

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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