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Technical Writer 3

Iconma

Sunnyvale, CA

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JOB DETAILS
SALARY
$71.53–$76.53 Per Hour
SKILLS
Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Analysis Skills, Best Practices, Biotech and Pharmaceutical, Communication Skills, Computer Maintenance, Content Development, Delivery Management, Documentation, Establish Priorities, Graphic Design, Groundskeeping, Health Plan, Maintenance Services, Medical Equipment, Medical Treatment, Multitasking, On Site Support, Problem Solving Skills, Process Development, Product Documentation, Product Support, Project/Program Management, Style Guide, Technical Delivery, Technical Writing, Time Management, Writing Skills, XML Authoring, XML Editors
LOCATION
Sunnyvale, CA
POSTED
1 day ago
Our Client, an American Biotechnology company, is looking for a Technical Writer 3 for their Sunnyvale, CA location.
 
Responsibilities:
  • As a member of the Services organization, the Technical Writer ensures that development, delivery, and maintenance of technical Field Service documentation is consistent and compliant with product support needs and company guidelines. The Technical Writer produces accurate, clearly presented, consistent documentation on time for product releases, and requires no day-to-day instruction or general instruction for new assignments. The Technical Writer should be highly skilled in the development and maintenance of technical hardware documentation.
  • Plans, writes, edits, and maintains Field Service documentation (i.e., Field Service procedures and technical bulletins) for medical device systems.
  • Complete documentation control steps to release final documentation. This includes tracking work in JIRA and maintaining Change Order records in the documentation control system.
  • Informs and adheres to policies, procedures, and quality documents. Collaborates with project team members to share knowledge and best practices.
  • Uses skills as an experienced technical communication professional with understanding of industry best practices and company goals to resolve complex issues in creative and effective ways.
  • Evaluates, recommends, or develops documentation process and productivity aids. Assist with development of internal writing style guide.
 
Requirements:
  • Minimum 5 years' experience.
  • Recent experience writing minimalist hardware topics by using DITA XML authoring tools (such as Oxygen XML Editor or similar) required.
  • Recent technical writing experience for moderate-to-complex hardware products, including documentation for various technical audiences.
  • Submitted writing samples should demonstrate these skills.
  • Exceptional writing and grammar skills in areas of content development. Analytical ability to swiftly grasp and effectively communicate complex scientific and engineering concepts for intended audiences.
  • Solid organizational and project-management skills with ability to participate in project discussions and manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively.
  • Understanding of mechanical/hardware concepts and complex devices.
  • Previous experience with medical devices preferred.
  • Experience with current versions of additional, non-DITA authoring or graphic design tools, including Adobe Acrobat, Illustrator, InDesign, and Photoshop.
  • Professional hardware-focused writing examples expected (e.g., installation, repair, and/or maintenance procedures).
  • Required Education and Training
  • Bachelor’s Degree required
 
Why Should You Apply?  
 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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