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Technical Writer AR Hardware & Operations

ICONMA, LLC

  • San Jose, CA
  • 9 days ago
  • $16.50–$46.43 Per Hour
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Skills

  • Access Controlunmatched
  • Accounts Receivableunmatched
  • Accounts Receivable Managementunmatched
  • Adobe Photoshopunmatched
  • Adobe Premiereunmatched
  • Agile Programming Methodologiesunmatched
  • Calibrationunmatched
  • Communication Skillsunmatched
  • Computer Engineeringunmatched
  • Computer Visionunmatched
  • Content Management Systems (CMS)unmatched
  • Data Collectionunmatched
  • Data Collection Softwareunmatched
  • Data Managementunmatched
  • Data Qualityunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Editingunmatched
  • Environmental Healthunmatched
  • Filmunmatched
  • Hardware Specificationunmatched
  • Health Planunmatched
  • Identify Issuesunmatched
  • Information Architectureunmatched
  • Information Technology Consultingunmatched
  • Instructional Designunmatched
  • Knowledge Baseunmatched
  • Machine Learningunmatched
  • Manufacturing Operationsunmatched
  • Microsoft Visiounmatched
  • Multimediaunmatched
  • Procedure Developmentunmatched
  • Project/Program Managementunmatched
  • Quality Assuranceunmatched
  • Safety/Work Safetyunmatched
  • Scientific Researchunmatched
  • Scrum Project Management and Software Developmentunmatched
  • Software Specificationunmatched
  • Source Code/Configuration Management (SCM)unmatched
  • Standard Operating Procedures (SOP)unmatched
  • TechSmith SnagItunmatched
  • Technical Writingunmatched
  • Training/Teachingunmatched
  • User Documentationunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Video Editingunmatched
  • Video Productionunmatched
  • Visual Communicationunmatched
  • Wikiunmatched
  • Writing Skillsunmatched

Description

Our client, a IT Services and Consulting company, is looking for a Technical Writer – AR Hardware & Operations for their San Jose, CA location.
 
Responsibilities:
  • Create Operational SOPs: Author, edit, and maintain detailed Standard OperatingProcedures (SOPs) for data collection pilots and large-scale studies. These documents must ensure 100% protocol adherence by non-technical operators.
  • Hardware Documentation: Produce clear, visual-heavy guides for the setup, calibration, hygiene, and maintenance of proprietary AR headsets, sensors, and motion capture rigs.
  • Translate Engineering Requirements: Collaborate with Research Scientists, Hardware Engineers, and Program Managers to distill complex technical requirements into user-friendly instructions for the operations team.
  • Quality Assurance & Feedback Loops: Observe data collection sessions (in-lab or via video) to validate the effectiveness of your documentation. iterate rapidly based on operator confusion or data quality feedback.
  • Safety Protocols: Work with EHS (Environment, Health, and Safety) teams to document safety guidelines for users navigating physical spaces while wearing immersive hardware.
  • Information Architecture: Manage the knowledge base (e.g., Confluence, internal Wikis), ensuring version control and easy access for a distributed workforce.
  • Multimedia Content: Create or coordinate the creation of instructional assets, including diagrams, flowcharts, and short video tutorials to supplement written text.
 
Requirements:
  • Experience: 5+ years of experience as a Technical Writer, with at least 2 years focused on Hardware, Manufacturing, Operations, or AR/VR technologies.
  • Portfolio: A strong portfolio demonstrating your ability to write procedural documentation (SOPs), hardware user guides, or troubleshooting manuals. Please include samples of "Step-by-Step" instructions.
  • Technical Aptitude: Demonstrated ability to quickly learn proprietary hardware and software tools. You must be comfortable troubleshooting basic technical issues to document them accurately.
  • Visual Communication: Proficiency in capturing and editing screenshots/photos and creating diagrams (using tools like Snagit, Photoshop, Lucidchart, or Visio) to explain physical actions.
  • Tools: Expert-level proficiency in documentation platforms such as Confluence, Google Workspace, or specialized CMS tools (MadCap Flare, etc.).
  • Adaptability: Experience working in an Agile/Scrum environment where hardware and software specifications change rapidly.
  • Domain Knowledge: Previous experience specifically with Augmented Reality, Computer Vision, or Machine Learning data pipelines.
  • Video Production: Ability to film and edit short instructional videos (Premiere Pro, Camtasia) for training purposes.
  • UX Writing: Experience writing on-device UI/UX copy or error messages for the data collection software.
  • Training Experience: Background in instructional design or delivering training sessions to operational staff.
  • Audience Empathy: The ability to write for a non-technical audience (data collectors) without losing the technical nuance required by engineers.
  • Attention to Detail: In data collection, a missed step means corrupted data. You must be meticulous.
  • Proactive Communication: The confidence to chase down Subject Matter Experts (SMEs) and extract the necessary information.
  • Years of Experience:   6.00 Years of Experience
 
Why Should You Apply?

Numbers & Facts

LocationSan Jose, CA
Salary$16.50–$46.43 Per Hour

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