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Technical writer

Keylent

Austin, TX

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JOB DETAILS
SKILLS
API Documentation, Application Programming Interface (API), Cross-Functional, Customer Support/Service, Digital Asset Management, Documentation, Frequently Asked Questions (FAQ), Identify Issues, Internet Application, Java, Product Engineering, Product Management, Quality Assurance, Software Engineering, Technical Writing, Testing, User Experience Design (UXD), User Interface Design
LOCATION
Austin, TX
POSTED
Today
Technical writer MAHIN-JOB-35542

We are looking for Technical Writer in Austin,TX

Day 1 onsite ( 3 days a week hybrid)

FTE- 125k per annum + benefits
Subcon- 70$ per hr ( no layers are accepted)

Looking for candidates with product base co. experience

We are looking for profiles with hands on exp with API documentation, who would also have technical knowledge on APIs, understanding of Java, web application concepts.
Job Description:

Technical Writer specializing in Digital Asset Management (DAM) Platform, will play a pivotal role in creating comprehensive documentation that enables our users to effectively utilize our platform's features, functionalities & APIs. She/he will collaborate closely with cross-functional teams including product management, engineering to ensure accuracy, clarity, and consistency in all technical documentation.

Key Responsibilities:

1. Documentation Creation: Develop clear, concise, and user-friendly documentation including user guides, API documentation, release notes, and technical specifications for our DAM platform.

2. Content Maintenance: Regularly update existing documentation to reflect new features, enhancements, and changes to the platform, ensuring accuracy and relevance at all times.

3. Collaboration: Work closely with product managers, software engineers, UI/UX designers and ensure alignment on documentation requirements.

4. Quality Assurance: Conduct thorough reviews and testing of documentation to ensure accuracy, completeness, and consistency with the platform's functionality.

5. User Support: Assist users in troubleshooting issues by providing clear and concise documentation, tutorials, and FAQs to address common challenges and inquiries.

6. Training Materials: Develop training materials and resources, including online tutorials, video demos, and knowledge base articles, to facilitate user onboarding and adoption of the DAM platform.

7. Documentation Standards: Establish and maintain documentation standards, templates, and style guides to ensure consistency and uniformity across all documentation.

About the Company

K

Keylent

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