Technical Writer

Apex Systems

Birmingham, AL

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JOB DETAILS

SALARY

$25–$30 Per Hour

SKILLS

Adobe After Effects, Adobe Premiere, Career Counseling, Communication Skills, Compensation and Benefits, Computer Science, Content Development, Continuous Improvement, Customer Support/Service, Customer/Client Research, Data Analysis, Documentation, Editing, Information Technology & Information Systems, Internet Search, Interpersonal Skills, Knowledge Base, Microsoft PowerPoint, Microsoft SharePoint, Newsletter, Pager, Power BI, Problem Solving Skills, Reporting Dashboards, Science Journalism, Software Development, Team Player, Technical Editing, Technical Writing, Time Management, User Documentation, User Interface Design, User Interface/Experience (UI/UX), Video Editing

LOCATION

Birmingham, AL

POSTED

1 day ago

Technical Writer

Location: Birmingham, AL (Hybrid)

Employment Type: Contract

Role Overview

The Communication and Documentation Specialist plays a multifaceted role supporting internal communications and technical documentation efforts for a data analytics and technology team. This individual will partner closely with product, analytics, and internal stakeholders to translate technical concepts into clear, engaging, and user-focused content.

Work Environment

The work schedule is hybrid, requiring presence onsite from Monday to Thursday, with the option to work from home on Friday. The role involves collaboration with a team that includes another Technical Writer and a UI designer.

Key Responsibilities

Create, edit, and maintain technical documentation and end-user guides for internal software applications and analytics dashboards.
Update and manage existing knowledge base articles in preparation for application enhancements and version releases.
Develop engaging PowerPoint presentations and video content to showcase new tools, features, and business value for diverse audiences.
Research and synthesize user feedback to continuously improve documentation and communication effectiveness.
Draft clear, concise emails and newsletters to communicate technical updates, changes, and announcements.
Support SharePoint site maintenance and content development, ensuring accuracy, consistency, and clarity.
Translate technical concepts into succinct executive-level one-pagers and summaries.

Required Qualifications

Experience: 1-3 years of experience in technical writing, with a focus on software end-user documentation, or a related field. 1-3 years of experience creating clear, compelling written communication.

Technical Skills: Familiarity with data analytics concepts, Power BI, and application development. Proficiency in Microsoft Office, with an emphasis on PowerPoint and SharePoint.

Professional Skills: Strong command of grammar and writing standards (APA and MLA). Excellent time management, organizational, and problem-solving skills. Strong interpersonal and communication skills with the ability to collaborate across teams and levels.

Preferred Qualifications

Bachelor's degree in Technical Communication, Computer Science, Journalism, or a related discipline.
Familiarity with UX/UI principles and user-centered design.
Experience with video editing tools such as Camtasia, Adobe Premiere Pro, or After Effects.

Compensation & Benefits

A pay rate of $25.00 to $30.00 per hour is offered for this position.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

About the Company

Apex Systems

Apex Systems, a segment of ASGN Inc. (NYSE: ASGN), is a technology services business that delivers emerging technology solutions to bring our clients digital visions to life. Apex has presence in over 70 markets across North America, Europe, and India. Our consultants work with all types of companies throughout all industries, including more than 300 of the Fortune 500 companies. Are you an innovator with high standards who wants to help shape the world? We want you! Learn more about how to find your purpose with Apex, visit www.apexsystems.com.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

EMPLOYEE BENEFITS

401K, Life Insurance

FOUNDED

1995

WEBSITE

https://www.apexsystems.com

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