Senior Technical Writer – IT / SharePoint

Position Overview

Work on a complex IT project where high-quality business and technical documentation plays an important role in supporting project teams, management, agency staff, vendors, and other stakeholders. This role partners with Project Directors/Managers, Technical Directors/Developers, and Business Analysts/SMEs to create clear, structured, and visually effective project artifacts and supporting documentation.

The ideal candidate is highly organized, able to work independently in a fast-paced environment, comfortable managing multiple deliverables with varying deadlines, and able to quickly learn new products and technologies.

What You'll Do

• Work alongside Business Analysts/SMEs and technical staff to understand project goals and objectives and assist in creating deliverables and supporting project documentation.

• Provide recommendations on deliverables to be produced as a result of analysis and design discussions.

• Work with technical staff to make deliverables easy to understand.

• Organize and write supporting documents as needed.

• Select photographs, drawings, diagrams, and charts that increase users’ understanding.

• Revise documents as new issues arise.

• Aid in organizing and maintaining the project’s SharePoint and other document repositories.

• Communicate effectively with internal and external vendors, project team members, management, and agency departments.

• Organize information appropriately for technical explanations while considering the needs and aptitude of the audience.

• Collaborate and coordinate with multiple teams and vendors.

• Work independently and as part of a team.

• Multitask and prioritize tasks effectively to meet deadlines.

Required Qualifications

• 5+ years of related experience in IT, including experience in a position requiring development of structured written materials and visual aids.

• 3+ years of technical writing experience.

• Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.

• 3+ years of experience with Microsoft SharePoint.

• Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Visio.

• Experience working with templates and style guidelines for branding consistency.

• Strong verbal and written communication skills.

• Ability to absorb and retain complex processes.

• Strong language skills and demonstrable understanding of English grammar and usage.

• Keen attention to detail while maintaining the ability to see the big picture.

• Ability to work independently and as a member of a team.

• Ability to multitask and prioritize tasks effectively in order to meet deadlines.

• Ability to accept changes and constructive criticism in a fast-turnaround environment.

Preferred Qualifications

• Completed Bachelor's degree.

• Experience writing Advanced Planning Documents and/or Requests For Proposals.

• Understanding of LEAN / Agile development style.

• Experience with BizAgi.

• Experience in a government environment.

#LI-Remote #Hiring