Technical Writer/Documentation Specialist

InstantServe LLC

Lombard, IL

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JOB DETAILS

SKILLS

Communication Skills, Configuration Management, Document Change Management, Document Management, Documentation, Documentation Plan, Documentation Standards, English Language, Maintain Compliance, Process Management, Project/Program Coordination, Project/Program Management, Quality Assurance, Quality Engineering, Quality Management, Reporting Skills, Status Reports, Team Player, Technical Writing

LOCATION

Lombard, IL

POSTED

1 day ago

Technical Writer/Documentation Specialist

Lombard IL 60148

Job Duration 12+ Contract

Technical Writer/Documentation Specialist

**Review Intake Notes**

The Technical Writer works under the guidance of the Project Manager (PM)and Project Coordinator for the assigned project(s). In this capacity, the Technical Writer ensures the accuracy and efficiency of project and quality documents across all project phases. Collaborating closely with the entire project team and stakeholders, the Technical Writer aids in document creation, facilitates communication regarding document management, and offers insights into the workflow status of all documents.

1. Document Creation and Maintenance:

a. Develop and maintain project and quality documents in a standardized format and per configuration & documentation management plans.

2. Change Coordination:

a. Facilitate the change coordination process for document updates for project documents and work with quality team to handover changes to quality and engineering documents.

3. Document Review and Approval:

a. Coordinate the review and approval process, collaborating with stakeholders, to ensure document accuracy and completion of reviews and approvals.

b. Work with PM and approvers to route project documents in OpenText EDMS and Quality (any controlled) documents in OpenText LLDC.

4. Cross-Functional Collaboration:

a. Foster collaboration between project managers, quality assurance teams, and other stakeholders for cohesive document development.

5. Regulatory Compliance:

a. Ensure project and quality documents adhere to relevant site and business requirements.

6. Documentation Accessibility:

a. Implement access controls to safeguard document confidentiality while ensuring authorized personnel have appropriate access.

b. Maintain documents in allocated work space, per configuration & documentation management plans.

7. Communication and Reporting:

a. Communicate changes and updates to stakeholders and provide regular reports on document status.

8. Adherence to Document Policies:

a. Ensure strict adherence to organizational document management policies and standards.

9. Technical Writing:

a. Ensure consistent formatting and style across all project and quality documents.

b. Address reviewer comments and incorporate changes into the documents.

c. Coordinate the review process for project and quality documents, ensuring thorough feedback is obtained.

d. Address reviewer comments and incorporate changes into the documents.

e. Coordinate with project manager(s) to align documentation timelines with project milestones.

Supplemental Data

1. Demonstrates the behaviors of being a self-starter who is organized, detailed, conscientious, and ambitious. Leads by example.

2. A team player with a positive attitude

3. Performs documentation requirements in a cGMP compliant manner in accordance with Quality Policies.

4. Effectively communicates within team and interfaces with other site departments, verbally and written.

5. Can formulate cohesive documents from outlines or mind maps.

6. Flexible working hours based on needs of the project.

Experience

• AS in Technical Writing, English or Communications with 2 years of technical writing/documentation specialist or similar role

About the Company

InstantServe LLC

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