Technical Writer/Editor

CTG is seeking to fill a Brand Content ProdCoord/Editor position for our client.

Location: Morrisville, NC

Duration: 12+ months, with possibility for extension

Duties:

• Create, edit, and maintain clear, accurate, compelling technical, product, and marketing content across a broad enterprise technology portfolio.
• Develop datasheets, whitepapers, solution briefs, technical guides, FAQs, customer-facing product documentation, and sales enablement materials.
• Translate complex product features, engineering specifications, technologies, and requirements into clear, customer-focused messaging.
• Create content explaining product architecture, features, integrations, workflows, solutions, and customer benefits.
• Support product launches by developing and coordinating accurate, comprehensive technical content packages.
• Collaborate with Product Marketing, Offering Management, Engineering, Sales Enablement, Campaigns, Web Experience, Creative, and regional teams.
• Serve as a bridge between subject matter experts and external audiences to ensure complex information is easy to understand and aligned with business objectives.
• Review and edit content for technical accuracy, clarity, consistency, grammar, tone, and adherence to editorial standards.
• Maintain content quality and governance while ensuring materials are strategically aligned and optimized for customer understanding.
• Manage multiple content projects and deadlines across various technology, product, and solution areas.

Skills:

• Exceptional writing, editing, proofreading, and content quality management skills.
• Strong ability to understand and communicate complex technologies and product architectures.
• Excellent communication and collaboration skills with technical and non-technical stakeholders.
• Ability to write effectively for both technical and business audiences.
• Strong attention to detail and commitment to accuracy and consistency.
• Ability to translate technical information into concise, compelling, customer-friendly messaging.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.

Experience:

• 8+ years of experience supporting enterprise technology portfolios.
• Proven experience creating technical, product, marketing, and customer-facing content.
• Experience working with engineering, product management, marketing, sales enablement, and subject matter experts.
• Experience developing content for complex technology products, solutions, services, or enterprise environments.
• Experience supporting product launches and managing content through review, editing, and publication processes.

Education:

• Bachelor's degree in Technical Writing, Journalism, Communications, English, Marketing, Engineering, Computer Science, or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!