Our Opening and Your Responsibilities
- Create high-quality technical documentation, including user manuals, installation guides, service manuals, and troubleshooting guides. Translate complex technical information into clear, concise, user-focused content that meets applicable standards and requirements.
- Create, edit, and maintain documentation for Product Inspection solutions. Review and revise content to ensure accuracy, consistency, and clarity. Support product launches by delivering complete and timely documentation.
- Work closely with product managers, engineers, software developers, service teams, and Subject Matter Experts (SMEs) to gather, validate, and maintain technical information. Develop a strong understanding of products and services to ensure documentation accuracy.
- Author and maintain structured content using Schema ST4 and component content management methodologies. Manage content reuse, topic-based authoring, metadata, and information architecture. Coordinate localization and translation workflows with internal and external providers.
- Follow and maintain documentation templates, style guides, and content management best practices. Ensure all documentation complies with company standards, regulatory requirements, safety guidelines, and industry best practices.
- Stay up to date with industry trends and technical documentation best practices. Identify opportunities to improve documentation processes through automation, content reuse, and digital transformation initiatives.
What You Need to Succeed
Requirements
- Bachelor's degree in Technical Communication, Engineering, or a related field.
- Minimum 3 years of technical writing experience, preferably within a technical or technology-focused industry.
- Experience developing technical documentation for products that combine software, hardware, electronics, electrical, and mechanical systems.
- Experience collaborating with engineering teams, product managers, and technical Subject Matter Experts (SMEs).
- Experience managing documentation across multiple product releases and development projects.
- Working knowledge of Component Content Management Systems (CCMS).
- A higher qualification in Technical Communication or a related discipline is an advantage.
Technical Skills
- Strong understanding of technical communication principles and best practices.
- Experience with Schema ST4 or similar component content management systems such as IXIASOFT CCMS, SDL Tridion Docs, DITAworks, or Acrolinx.
- Experience creating technical illustrations and graphical content using tools such as Adobe Illustrator and Callout Designer.
- Knowledge of XML architecture, structured authoring, and DITA standards.
- Proficiency in Microsoft Office applications and Adobe Acrobat Pro.
- Familiarity with HTML, XML, and other markup languages.
- Experience using XML authoring tools such as XMetaL or equivalent solutions.
- Knowledge of translation tools and localization processes.
- Experience creating visual content such as graphics, diagrams, screenshots, and flowcharts is an advantage.
Our Offer to You
- 1.5-month contractual bonus
- Medical and Dental Benefit (spouse and children)
- Life Insurance plan
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
22747
Preferred Location
Selangor
Petaling Jaya
Job Type
Full-time
Legal Entity
Mettler-Toledo Services Asia-Pac Sdn. Bhd.
PJ33, Tower 1, Level 14, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200, Petaling Jaya, Selangor Malaysia
+60 3 7844 5800