Adobe Acrobat, Adobe FrameMaker, Adobe Illustrator, Adobe Photoshop, Communication Skills, Content Management Systems (CMS), CorelDraw, Cross-Functional, Data Collection, Detail Oriented, Documentation Standards, Editing, English Language, Journalism, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Organizational Skills, Quality Management, Quality Metrics, Screen Capture, Team Player, TechSmith SnagIt, Technical Writing, Time Management, Writing Skills, XML (EXtensible Markup Language)