Technical Writer I

AXIS Management Group

Norfolk, VA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Adjudication, Communication Skills, Continuous Improvement, Contract Requirements, Document Management, Documentation, Documentation Format, Editing, English Language, Federal Government, Government, Homeland Security, Interviewing Skills, Journalism, Meeting Minutes, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Operational Communications, Operational Support, Organizational Skills, Presentation/Verbal Skills, Process Development, Product Documentation, Project Lifecycle, Proofreading, Public Administration, Publications, Quality Assurance, Quality Control, Quality Metrics, Regulations, Regulatory Compliance, Reporting Skills, Risk, Safety Process, Safety/Work Safety, Section 508, Source Code/Configuration Management (SCM), Support Documentation, Team Player, Technical Editing, Technical Publications, Technical Support, Technical Writing, Time Management, United States Coast Guard (USCG), United States Department of Defense (DoD), Work From Home, Writing Skills

LOCATION

Norfolk, VA

POSTED

30+ days ago

Technical Writer I – U.S. Coast Guard (SAFECEN Support)
On-site Norfolk, VA

Job Description
The Technical Writer provides professional technical writing, editing, publication development, and project lifecycle documentation support to the United States Coast Guard (USCG) Safety Service Center (SAFECEN). The role supports the development, refinement, and maintenance of safety guidance, procedures, reports, communications, and other technical products while guiding subject matter experts through established Coast Guard documentation and publication processes.
This position ensures that all written deliverables meet USCG quality, accessibility, formatting, and compliance standards, and supports mission-critical safety communications and operational documentation aligned with SAFECEN’s mission and stakeholder needs.
Required Skills

Technical writing, editing, proofreading, and document formatting in alignment with Coast Guard standards and direction from a Technical Writer II lead
Ability to translate complex technical, operational, and safety information into clear, concise, and user-friendly written content
Experience developing technical reports, procedural documents, guidance materials, and communications products
Experience writing or supporting federal government documentation
Strong command of grammar, editorial consistency, and structured document organization
Proficiency with Microsoft Office Suite and document management tools (Word, PowerPoint, Excel, SharePoint, Teams, etc.)
Ability to collaborate with SMEs and program staff, gather inputs, conduct interviews, and incorporate feedback
Ability to support meeting documentation, including agendas, notes, summaries, and action items
Knowledge of accessibility requirements and federal documentation processes, including Section 508 considerations
Strong organizational and communication skills, with the ability to manage multiple documents and version-controlled files
Bachelor’s degree in English, Communications, Technical Writing, Journalism, Public Administration, or a related field
Three years of experience in technical writing, editing, or documentation development

Desired Skills

Experience supporting DHS, DoD, U.S. Coast Guard, or other federal agencies
Familiarity with safety, operational, or regulatory documentation environments, especially those involving risk, compliance, or mission support
Experience with publication development, lifecycle documentation, and archival processes, including version control and document repositories
Knowledge of federal accessibility standards and documentation compliance practices, including Section 508 and agency-specific publication policies
Experience supporting OASIS+, IDIQ, Firm-Fixed-Price, or task order‑–based contract environments
Understanding of Coast Guard documentation workflows, publication approval processes, and SAFECEN mission priorities
Experience coordinating with SMEs and stakeholders in structured review cycles, including redlines, adjudication, and quality assurance steps

Technical Writing & Documentation Development

The Technical Writer develops, edits, and maintains a wide range of technical documents and publications, including safety guidance, procedural manuals, reports, communications products, and operational documentation supporting Coast Guard safety programs. The role translates complex technical, operational, and safety information into clear, accurate, and user-friendly written products tailored to diverse stakeholder audiences.
Responsibilities include drafting original content, revising existing documentation, and ensuring consistency in tone, terminology, structure, and formatting across all deliverables.

Editing, Review & Quality Assurance

The Technical Writer reviews and edits technical documents for accuracy, clarity, readability, accessibility, and compliance with Coast Guard standards and established publication processes. The role ensures deliverables meet high-quality editorial standards through structured review cycles, peer editing, and stakeholder validation.
The Technical Writer applies rigorous quality control procedures to verify grammar, technical accuracy, formatting, and alignment with agency guidelines prior to submission.

Product & Publication Development

The Technical Writer supports the development of SAFECEN publications and communication products, including reports, guidance documents, presentations, and internal and external communications materials. The role assists in planning, drafting, formatting, and finalizing publication-ready content that supports Coast Guard safety initiatives and operational messaging.
Responsibilities include coordinating publication timelines, version control, and document lifecycle management to ensure the timely and accurate delivery of products.

Stakeholder Coordination & SME Engagement

The Technical Writer collaborates closely with Coast Guard subject matter experts, program staff, and stakeholders to gather technical inputs and clarify requirements. The role guides SMEs through established documentation processes, conducts interviews and information-gathering sessions, and incorporates feedback into finalized deliverables.
The Technical Writer ensures effective communication and coordination to support workflow management and the timely completion of assigned writing and editing tasks.

Meeting & Project Lifecycle Support

The Technical Writer provides meeting support and documentation services, including preparing agendas, capturing meeting notes, and developing summaries and action items. The role supports project lifecycle documentation by tracking deliverables, milestones, and documentation updates throughout the task order period.
Responsibilities include maintaining organized records, document repositories, and version-controlled files to support continuity and audit readiness.

Compliance, Accessibility & Process Adherence

The Technical Writer ensures all documentation complies with applicable federal standards, accessibility requirements, and Coast Guard publication policies. The role supports adherence to established SAFECEN processes for document development, review, approval, and dissemination.

The Technical Writer ensures that deliverables align with contract requirements and quality expectations while supporting continuous improvement in documentation workflows and processes.
Requirements

Bachelor’s degree in English, Communications, Technical Writing, Journalism, Public Administration, or a related field
Three to five years of experience in technical writing, editing, or documentation development
Demonstrated experience producing technical reports, guidance documents, or procedural manuals
Strong editing, proofreading, and document formatting skills
Experience working with subject matter experts to translate technical content into clear written products
Proficiency in Microsoft Office Suite and document management tools
Excellent written and verbal communication skills

Preferred Qualifications

Experience supporting federal agencies, DoD, DHS, or Coast Guard programs
Familiarity with safety, operational, or regulatory documentation environments
Experience supporting publication development and lifecycle documentation processes
Knowledge of accessibility standards and federal documentation compliance practices
Experience supporting OASIS+, IDIQ, or task-order–based contracts

The position requires one writer to be on‑site at a time. Until the new U.S. Coast Guard Safety Service Center facility opens, the technical writing team will rotate between remote work and the single on‑site desk. This rotation ensures continuous on‑site coverage, maintains direct coordination with SAFECEN staff, and allows the full team to stay engaged in daily work regardless of location. Once the new facility is operational, the team will transition to the on‑site arrangement defined by the Government.

About the Company

AXIS Management Group

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