As part of the Product Operations team, the Senior Technical Writer's primary responsibility will be to create accurate, high quality, detailed technical documentation for digital marketing and the CMS technical team. This role will be responsible for ensuring that digital marketing can effectively use and understand our highly customized CMS system with all its nuances and manual / automated processes to publish and innovate our digital experience. Candidate must be articulate, technical, creative, and passionate about writing quality documentation. The ideal candidate must have experience producing content for Content Management Systems, Web Services and with a familiarity of Cloud services. Optimally the need is to create technical support CMS documentation and document CMS workflows / use cases and processes that change over time.