Technical Writer II

*This position requires an Active Top Secret SCI with Fullscope Polygraph clearance to be considered.*

ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community.  If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!

The Technical Writer is responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and ho-to-documentation. Creates code documentation for software; produces implantation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultation with technical personnel and other available resources.

The Level 2 Technical Writer (TW) possess the following capabilities:

• Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
• Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents
• Gather technical information, prepares written text
• Maintain a current internal documentation library
• Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
• Prepare and maintain operations documentation, user guides and manuals and technical publications
• Work with developers to produce quality documentation and training materials
• Work on all phases of documentation
• Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity
• Prepare reports, responses, and briefings targeted to a wide range of audiences
• Coordinate layout and design of documents
• Research highly technical subject matter, organizes information from multiples sources, and
• express technical information in written form that is comprehensible to a wide audience of readers
• Under general direction, write technical copy for various types of documents for a program/project of similar complexity
• Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources
• Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems  
• Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information 
• Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies
• Apply technical manual standard NSA DS-89 to work products

Requirements

The Technical Writer shall be responsible for creating clear, concise, and accurate documentation for the HPC organization’s software products, services, and processes. This role requires strong writing skills, a solid understanding of technical concepts, and the ability to translate complex information into user-friendly content.

Required Skills

• Six (6) years’ experience as a TW in programs and contracts of similar scope, type, and complexity is required.
• Familiar with the Linux CLI including understanding of terminology used to provide related documentation.
• Experience using technical writing tools such as MS Office Tool Suite, MadCap Flare, and Adobe FrameMaker.
• Excellent written and verbal communication skills with strong attention to detail.
• Experience implementing complex documentation practices within a software development environment.
• Experience using Markup languages including HTML, XML, and Markdown.
• Experience creating technical documentation for a wide audience.  
• Experience using the Atlassian Tool Suite (JIRA, Confluence).
• Experience with Git Source Control System.

Desired Skills

• Familiar with Agile software development methodologies.
• Knowledge of the software development lifecycle.

Education

• A Bachelor's degree in a technical discipline from an accredited college or university is required. In lieu of a degree, four (4) years of additional TW experience may be substituted.

Benefits

Join PROSYNC and enjoy our great benefits!

Compensation:

• We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.

Health & Retirement:

• We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.

Education:

• Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.

Work/Life Balance:

• A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.