Technical Writer/ Instructional Designer

HonorVet Technologies (SDVOSB) is a certified veteran-owned staffing and workforce solutions company recognized for its industry certifications, commitment to quality talent acquisition, and excellence in delivering IT, healthcare, federal, state, and SLED (State, Local, and Education) staffing services, helping organizations build reliable, compliant, and high-performing teams across mission-critical sectors.

Title: Technical Writer/ Instructional Designer
Location: Boston, MA 02201
Duration: 12 Months
Full Remote
 
Position Overview
We are seeking an experienced Technical Writer / Instructional Designer to support the creation, maintenance, and enhancement of user-facing documentation and instructional content for a healthcare technology product portfolio. This role will also support content migration efforts into a modern component content management system (CCMS).
The ideal candidate will have strong technical writing experience, expertise in developing instructional materials, and familiarity with structured authoring environments. This is a highly collaborative role that requires working closely with cross-functional teams including product management, engineering, regulatory affairs, design, and subject matter experts.
 
Key Responsibilities

• Create, update, and maintain user guides and instructional documentation for multiple product configurations and markets.
• Ensure documentation accuracy, consistency, and compliance with organizational standards and regulatory requirements.
• Support content migration and implementation initiatives within a component content management system (CCMS).
• Contribute to the improvement of documentation processes, workflows, and content governance practices.
• Collaborate with product teams, engineers, designers, regulatory stakeholders, and subject matter experts to develop high-quality documentation.
• Manage documentation deliverables while meeting project timelines and deadlines.
• Support multilingual content maintenance and publishing activities.

• Bachelor's degree in Technical Communication, Information Systems, Library Science, English, Communications, or a related field.
• 3+ years of experience in technical writing, content management, documentation development, or instructional content creation.
• Experience developing user-facing manuals, guides, and instructional materials.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Hands-on experience with Adobe InDesign, Adobe Creative Cloud, and Adobe Acrobat.
• Experience working with collaboration and project management tools such as Jira, Confluence, Miro, and Smartsheet.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced, Agile environment.

• Experience with DITA, XML, structured authoring, and component content management systems (CCMS).
• Experience supporting content migration projects.
• Background in healthcare, medical devices, life sciences, pharmaceuticals, or regulated industries.
• Familiarity with regulatory documentation requirements and compliance-driven environments.
• Understanding of medical, clinical, or technical product documentation.

 
Additional Information
Candidates are encouraged to provide a portfolio, writing samples, or examples of technical documentation they have developed.