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Technical Writing Jobs in Nashville, TN

Technical Writer

Spry Methods
  • Nashville, TN
    14 days ago

    Job Description

    Company Overview
    Spry Methods is a proven provider of mission-focused technology, cybersecurity, and program management solutions supporting critical Federal missions. We specialize in delivering integrated, high-impact solutions across cyber operations, enterprise resource management, and mission support services. Our culture emphasizes collaboration, accountability, and innovation - empowering our teams to deliver meaningful outcomes in complex, high-security environments.

    Who We're Looking For (Position Overview)

    At Spry, we're looking for a skilled Technical Writer who can turn complex information into clear, effective documentation that supports mission success. The ideal candidate is a strong communicator, critical thinker, and collaborative team player who enjoys working with program leadership, technical staff, and stakeholders to develop high-quality deliverables. You take pride in producing polished documentation, managing multiple priorities, and ensuring information is accurate, accessible, and actionable. If you're detail-oriented, proactive, and passionate about helping teams operate more efficiently, you'll thrive at Spry.

    What Your Day-To-Day Looks Like (Position Responsibilities)

    As a Technical Writer, you will:
    • Develop, maintain, and enhance technical documentation, SOPs, process guides, training materials, knowledge articles, and other operational documentation supporting IT Call Center services.
    • Collaborate with program leadership, technical teams, and stakeholders to document workflows, processes, procedures, and system configurations.
    • Prepare and edit customer deliverables, including status reports, performance reports, executive briefings, transition plans, and PMO documentation.
    • Create and maintain program management artifacts, templates, style guides, and documentation standards.
    • Support knowledge management initiatives, including SharePoint repositories, document libraries, and program archives.
    • Develop user guides, job aids, onboarding materials, and training content to support workforce development and knowledge transfer.
    • Review, edit, and quality-check technical and program documentation to ensure accuracy, consistency, and compliance with customer requirements.
    • Support the creation of data-driven reports and executive communications by incorporating performance metrics, charts, and visualizations.
    • Coordinate document review, approval, version control, and contract deliverable submission processes.
    • Document process improvements, update operational procedures, and support proposal and business development efforts as needed.

    What You Need to Succeed (Minimum Requirements)

    • Active Public Trust or ability to obtain and maintain a U.S. Government Public Trust.
    • U.S. Citizenship or lawful permanent residency (Green Card) in accordance with customer requirements.
    • Bachelor’s degree in English, Technical Writing, Communications, Journalism, Information Technology, or a related field; equivalent experience may be substituted for a degree.
    • Minimum of three (3) years of experience in technical writing, documentation, or communications within an IT services, government contracting, or operational environment.
    • Experience developing and maintaining technical documentation, including SOPs, process guides, training materials, knowledge base articles, and program reports.
    • Experience writing, editing, and managing customer-facing reports, executive briefings, and contract deliverables.
    • Exceptional written and verbal communication skills with strong attention to detail and accuracy.
    • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
    • Ability to manage multiple priorities and deadlines in a fast-paced environment.
    • Experience collaborating with technical and non-technical stakeholders to gather, analyze, and document information.
    • Strong editing, proofreading, and document quality assurance skills.
    • Ability to obtain and maintain any required customer security clearance.

    Ideally, You Also Have (Preferred Qualifications)

    • Active Secret clearance or higher.
    • Technical writing certification (CPTC) or professional association membership (STC).
    • Experience with documentation and content management tools such as SharePoint, Confluence, MadCap Flare, or Adobe FrameMaker.
    • Familiarity with ITIL principles and IT service management environments.
    • Knowledge of Section 508 accessibility requirements and federal documentation standards.
    • Experience creating process flows, diagrams, and visually engaging documentation using tools such as Visio or Adobe products.
    • Experience supporting government proposal development, editing, and compliance reviews.
    • Familiarity with Agile methodologies and PMO documentation practices.
    • Ability to incorporate metrics, dashboards, and data visualizations into reports and executive briefings.
    • Knowledge of document version control and configuration management best practices.
    Compensation is determined based on relevant experience, technical qualifications, certifications, clearance level, and contract requirements. 

    Numbers & Facts

    LocationNashville, TN

    Skills

    • Adobe FrameMakerunmatched
    • Adobe Product Familyunmatched
    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Business Developmentunmatched
    • CMVC (Configuration Management Version Control)unmatched
    • Call Centersunmatched
    • Communication Skillsunmatched
    • Content Managementunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Documentationunmatched
    • Documentation Planunmatched
    • Documentation Reviewunmatched
    • Documentation Standardsunmatched
    • Editingunmatched
    • English Languageunmatched
    • Governmentunmatched
    • Government Contractsunmatched
    • IT Service Management (ITSM)unmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Information Technology & Information Systemsunmatched
    • Internet Securityunmatched
    • Journalismunmatched
    • Knowledge Baseunmatched
    • Knowledge Managementunmatched
    • Knowledge Transferunmatched
    • Leadershipunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft SharePointunmatched
    • Microsoft Visiounmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Onboardingunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Process Developmentunmatched
    • Process Flow Diagram (PFD)unmatched
    • Process Improvementunmatched
    • Project/Program Managementunmatched
    • Proposal Developmentunmatched
    • Regulatory Complianceunmatched
    • Resource Managementunmatched
    • Secret Clearanceunmatched
    • Security Clearanceunmatched
    • Source Code/Configuration Management (SCM)unmatched
    • Standard Operating Procedures (SOP)unmatched
    • Status Reportsunmatched
    • Style Guideunmatched
    • Support Documentationunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • Time Managementunmatched
    • Training/Teaching Materialsunmatched
    • United States Citizenunmatched
    • User Documentationunmatched
    • Writing Skillsunmatched

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