Technical Writer

Location: San Antonio TX, Plano TX - onsite Duration: 6 months GBaMS ReqID: 10585519

Technical Writer

Content Creation Writing, editing, and updating various materials, including user manuals, installation guides, release notes, FAQs, and online help content.

Documentation Maintenance Updating, maintaining, and archiving existing documentation to reflect product changes, bug fixes, or new features.

Information Gathering Studying product samples, reviewing technical specifications, and interviewing subject-matter experts (SMEs) to understand the subject.

Audience Analysis Analyzing the target audience to determine appropriate, accessible, and clear language tailored to their technical skill level.

Visual Integration Developing, gathering, or creating graphs, diagrams, screenshots, and illustrations to enhance user understanding.

Editing and Standardization Reviewing, editing, and formatting materials to ensure consistency in tone, style, and structure across all documentation.

Collaboration Working with product developers, engineers, UX designers, and customer support teams to gather information and validate the accuracy of the content.

Role Descriptions

• Information Gathering: Studying product samples, reviewing technical specifications, and interviewing subject-matter experts (SMEs) to understand the subject.
• Content Creation: Writing, editing, and updating various materials, including user manuals, installation guides, release notes, FAQs, and online help content.
• Audience Analysis: Analyzing the target audience to determine appropriate, accessible, and clear language tailored to their technical skill level.
• Visual Integration: Developing, gathering, or creating graphs, diagrams, screenshots, and illustrations to enhance user understanding.
• Editing and Standardization: Reviewing, editing, and formatting materials to ensure consistency in tone, style, and structure across all documentation.
• Documentation Maintenance: Updating, maintaining, and archiving existing documentation to reflect product changes, bug fixes, or new features.

Essential Skills

Primary Skill

• Content Creation: Writing, editing, and updating various materials, including user manuals, installation guides, release notes, FAQs, and online help content.
• Documentation Maintenance: Updating, maintaining, and archiving existing documentation to reflect product changes, bug fixes, or new features.

Secondary Skill

• Collaboration: Working with product developers, engineers, UX designers, and customer support teams to gather information and validate the accuracy of the content.