Technical Writer

Super Micro Computer

San Jose, CA

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JOB DETAILS

SALARY

$107,000–$117,000 Per Year

SKILLS

Adobe Illustrator, Adobe InDesign, Analysis Skills, Apache Hadoop, Big Data, Cloud Computing, Communication Skills, Computer Hardware, Content Management, Data Analysis, Desktop PC, Detail Oriented, Documentation, Editorials, Embedded Systems, English Language, Enterprise Computing, Genetics, Graphics, Internet of Things, Memory Hardware, Microsoft Project, Motherboards, Multimedia, Multitasking, Network Operations Center, Partner Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Product Documentation, Project/Program Management, Release Notes, Team Player, Technical Delivery, Technical Editing, Technical Support, Technical Writing, Time Management, User Documentation

LOCATION

San Jose, CA

POSTED

2 days ago

Job Req ID: 29074

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are seeking an experienced Technical Writer to join our talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop product expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.

Essential Duties and Responsibilities:

Provide technical writing and editing support in the development of product documentation for our motherboards
Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
Perform substantive editing that ensures document organization and quality
Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
Confirm the adequacy of material submitted for publication or final product quality
Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project

Qualifications:

BA in English or Technical Writing
Requires extensive experience with MadCap Flare
Familiarity with Adobe InDesign and Illustrator preferred
Minimum of 5+ years of experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
Strong verbal communication skills
Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
Ability to work under pressure and handle multiple projects and responsibilities concurrently

Salary Range

$107,000 - $117,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

About the Company

Super Micro Computer

Super Micro Computer, Inc. or Supermicro® (NASDAQ: SMCI), a global leader in high-performance, high-efficiency server technology and innovation is a premier provider of end-to-end green computing solutions for Enterprise IT, Datacenter, Cloud Computing, HPC and Embedded Systems worldwide. Supermicro's advanced server Building Block Solutions® offers a vast array of modular, interoperable components for building energy-efficient,pplication-optimized, computing solutions. This broad line of products includes servers, blades, GPU systems, workstations, motherboards, chassis, power supplies, storage technologies, networking solutions and SuperRack® cabinets/accessories. Architecture innovations include Twin Architecture, SuperServer®, SuperBlade®, MicroCloud, Super Storage Bridge Bay (SBB), Double-Sided Storage™, Universal I/O (UIO) and WIO expansion technology all of which deliver unrivaled performance and value.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Computer Hardware

FOUNDED

1993

WEBSITE

https://www.supermicro.com/

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