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Technical Writer – SAP SOP Documentation

Iconma

Tolleson, AZ

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JOB DETAILS
SKILLS
Business Processes, Cross-Functional, Detail Oriented, Documentation, Health Plan, Inventory Management, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Multitasking, Operations Processes, Process Flow, Purchasing/Procurement, SAP, Standard Operating Procedures (SOP), Supply Chain, Technical Writing, Warehousing, Writing Skills
LOCATION
Tolleson, AZ
POSTED
7 days ago
Our Client, a Business Manufacturing and Supply company, is looking for a Technical Writer – SAP SOP Documentation for their Phoenix, AZ location.
 
Responsibilities:
  • Document SOPs, work instructions, and process guides for SAP-enabled business processes.
  • Work with Value Stream Leads and SMEs to capture process flows, roles, decision points, exceptions, and controls.
  • Translate operational and system processes into clear, user-ready documentation.
  • Participate in process walkthroughs, workshops, and working sessions to gather documentation requirements.
  • Review and revise documentation based on stakeholder feedback.
  • Maintain documentation consistency, organization, and version control.
  • Support documentation readiness for UAT, training, go-live, and operational sustainment.
 
Requirements:
  • Minimum 3 years of experience in technical writing, SOP development, or process documentation.
  • Experience documenting processes in Supply Chain, Warehouse, and/or Manufacturing environments.
  • Strong understanding of operational workflows, process documentation practices, and experience supporting cross-functional work with SMEs to gather and validate business process content.
  • Strong written communication, organization, and attention to detail.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint; Visio preferred.
  • Ability to manage multiple priorities and work independently.
  • Bachelor's Degree (preferred); Associate's Degree (minimum required) with significant technical writing experience may be considered.

Preferred Qualifications:
  • Experience supporting SAP implementations or documenting SAP-enabled business processes.
  • Knowledge of inventory management, warehouse operations, production processes, procurement, and material movement.
  • Experience in solar module manufacturing preferred.
  • Experience supporting UAT, training documentation, or go-live readiness.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

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About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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