Objectives: The technical writer will be responsible for:
• Creating detailed process documents that clearly outline each step of the process
• Developing technical instructions that are easy to understand and follow.
• Creating detailed user manuals, training documents, installation guild etc. for the software/hardware modules.
• Writing test instructions that ensure all tests are conducted accurately and consistently
• Preparing assembly instructions that provide clear guidance on assembling components.
• Drafting job scope instructions that define the responsibilities and tasks for specific roles.
• Compiling problem-solving checklists that help identify and resolve issues efficiently.
Scope of Work - The technical writer will:
• Observe test and troubleshooting work being performed.
• Document all observations accurately and comprehensively.
• Collaborate with subject matter experts to gather necessary information.
• Ensure all documentation is clear, concise, and free of errors.
• Update and revise documents as needed to reflect any changes in processes or procedures.
• Conduct thorough research and gathering information.
• Writing and editing all documents.
• Ensure all documentation meets the required standards and guidelines.
• Communicating regularly with the project manager and other stakeholders
Tools & Technical Skills:
Confluence, GitHub, SVN, SharePoint, Google Suite, SDL LiveContent, WordPress, Zendesk,
IMB Jazz, Jira, Lucid Chart, Visio, Wireframes, Madcap Flare, Madcap Capture, Madcap Mimic, Madcap Flare online, Madcap Lingo.
HTML, XML, UML diagrams
Arbortext Editor, Adobe FrameMaker
MS Word, Excel.
ABOUT Ztek:
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at "To apply, click the Monster apply button" Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.