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Technical Writer

Iconma

Warren, MI

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JOB DETAILS
SALARY
$20.41–$23.84 Per Hour
SKILLS
Adobe Illustrator, Automotive Industry, Communication Skills, Computer Science, Content Development, Content Management, Content Management Systems (CMS), Continuous Improvement, Customer Retention/Renewal, Detail Oriented, Documentation, English Language, Fact Checking, Health Plan, Journalism, Legal, Marketing, Organizational Skills, Process Development, Process Improvement, Production Schedule, Proofreading, Record Keeping, Regulations, Safety/Work Safety, Schedule Development, Style Guide, Team Player, Technical Research, Technical Writing, Time Management, User Documentation, Writing Skills
LOCATION
Warren, MI
POSTED
Today
Our Client, an Automotive company, is looking for a Technical Writer for their Warren, MI/Hybrid location.
 
Responsibilities:
  • Develop, author, and proofread customer literature (owner’s manual) information
  • Author and manage customer literature content in Client content management system
  • Research content using technical product information, fact sheets, and communicating with engineering subject matter experts
  • Ensure customer literature accurately incorporates feedback received from engineering, marketing, and customer literature team members
  • Work with safety, legal, and regulatory coordinator to identify required safety, legal, and regulatory text
  • Work with proofer/editor to ensure the text meets requirements of Client global writing style guidelines
  • Perform on-vehicle, bench, and virtual validations to verify correct vehicle content and review findings with engineering and customer literature team when necessary
  • Perform additional authoring, data coordination, composition, or other support tasks as needed
  • Maintain business records and documentation for changes and/or updates to customer literature text and ensure this information remains accessible per Client record retention policy
  • Complete assigned work according to established production schedule and report unresolved content-related concerns
  • Attend meetings as required and observe all established team processes
  • Write automotive manuals content
  • Team size: 11 writers, 1 Illustrator, 1 editor
  • Writers work closely together and share tasks such as validations, but work is independent and will have their own subject matter to be responsible for
  • Will receive on the job training
 
Requirements:
  • Bachelor's degree in a technical field such as computer science or English, journalism, communications, REQUIRED
  • 0-2 years experience required
  • Process-driven and detail-oriented – Thrives in a structured environment with defined workflows and quality expectations.
  • Collaborative and communicative – Works well across teams, proactively engages various stakeholders, and incorporates feedback effectively.
  • Adaptable and curious with continuous improvement mindset – Comfortable navigating changing priorities and contributing ideas to improve processes and efficiency.
  • Time management – needs to manage multiple deadlines concurrently
  • Quality content development – Ability to create clear, accurate, and user-focused content that is accurate, fact checked, and styled correctly
  • Organization – needs to have research process and materials organized and available for use by the team
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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