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Technical Writer

ICONMA, LLC

Warren, MI

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JOB DETAILS
SALARY
$20.41–$23.84 Per Hour
SKILLS
Adobe Illustrator, Automotive Industry, Communication Skills, Computer Science, Content Development, Content Management, Content Management Systems (CMS), Continuous Improvement, Customer Retention/Renewal, Detail Oriented, Documentation, English Language, Fact Checking, Health Plan, Journalism, Legal, Marketing, Organizational Skills, Process Development, Process Improvement, Production Schedule, Proofreading, Record Keeping, Regulations, Safety/Work Safety, Schedule Development, Style Guide, Team Player, Technical Research, Technical Writing, Time Management, User Documentation, Writing Skills
LOCATION
Warren, MI
POSTED
1 day ago
Our Client, an Automotive company, is looking for a Technical Writer for their Warren, MI/Hybrid location.
 
Responsibilities:
  • Develop, author, and proofread customer literature (owner’s manual) information
  • Author and manage customer literature content in Client content management system
  • Research content using technical product information, fact sheets, and communicating with engineering subject matter experts
  • Ensure customer literature accurately incorporates feedback received from engineering, marketing, and customer literature team members
  • Work with safety, legal, and regulatory coordinator to identify required safety, legal, and regulatory text
  • Work with proofer/editor to ensure the text meets requirements of Client global writing style guidelines
  • Perform on-vehicle, bench, and virtual validations to verify correct vehicle content and review findings with engineering and customer literature team when necessary
  • Perform additional authoring, data coordination, composition, or other support tasks as needed
  • Maintain business records and documentation for changes and/or updates to customer literature text and ensure this information remains accessible per Client record retention policy
  • Complete assigned work according to established production schedule and report unresolved content-related concerns
  • Attend meetings as required and observe all established team processes
  • Write automotive manuals content
  • Team size: 11 writers, 1 Illustrator, 1 editor
  • Writers work closely together and share tasks such as validations, but work is independent and will have their own subject matter to be responsible for
  • Will receive on the job training
 
Requirements:
  • Bachelor's degree in a technical field such as computer science or English, journalism, communications, REQUIRED
  • 0-2 years experience required
  • Process-driven and detail-oriented – Thrives in a structured environment with defined workflows and quality expectations.
  • Collaborative and communicative – Works well across teams, proactively engages various stakeholders, and incorporates feedback effectively.
  • Adaptable and curious with continuous improvement mindset – Comfortable navigating changing priorities and contributing ideas to improve processes and efficiency.
  • Time management – needs to manage multiple deadlines concurrently
  • Quality content development – Ability to create clear, accurate, and user-focused content that is accurate, fact checked, and styled correctly
  • Organization – needs to have research process and materials organized and available for use by the team
 
Why Should You Apply?

About the Company

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ICONMA, LLC

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