Summary/objective:
Technician A requires above average mechanical knowledge and performs most mechanical tasks assigned to them, including the following jobs or services: brakes, rotors, fluid exchanges, oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). Technician A communicates with customers, educating them on necessary preventive vehicle maintenance. Additional duties may include some courtesy services, tire repair and replacement services.
You are paid an hourly rate and a commission percentage that is standard across the company.
Essential Duties
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with supervisory direction and factory standards.
- Work on more complex repairs and diagnostics than Tech B or C, including transmissions, heavy-line repairs and engine overhauls.
- Helps in the training of Technicians B and/or Technician C team members.
- Repair knowledge of Brakes, A/C services, Transmissions, Power Steering and Suspension Repairs and more. Diagnoses most cars that come through the shop, then repairs vehicle problems based on customer complaints and inspection.
- Examines assigned vehicles to determine if further safety or service work is required or recommended.
- Partner with the Center Manager on scheduling repairs out for the day.
- Documents all work performed and recommended. Road tests vehicles as needed.
- Ensures that customers' cars are kept clean. Notify the manager immediately of any damage that has happened to change the appearance or condition of the vehicle.
- Keeps the shop areas neat, clean and organized.
- Maintains and is accountable for all store-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, and comply with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know -this includes any SOP of our company guidelines and rules.
- Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management
- Participates in organization-sponsored training programs.
- Other tasks as assigned.