Technician/Cashier - Student Finance

Technician/Cashier - Student Finance

Salary

$34,251.00 - $40,295.00 Annually

Location

Main Campus - Orem

Job Type

FT Nonexempt Salaried Staff

Job Number

FY2606256

Division

VP Finance and Auxiliary Services

Department

Finance and Business Services

Opening Date

07/20/2026

Closing Date

8/2/2026 11:59 PM Mountain

First Review Date

07/27/2026

Required Documents Needed to Apply

Resume

Applicant Support

1-855-524-5627

Support@schooljobs.com

• Description
• Benefits
• Questions

Position Announcement

Join Utah Valley University and play a vital role in supporting the university community through accurate, confidential, and service-focused cash operations. This position offers the opportunity to combine administrative expertise, customer service, and leadership skills in a collaborative higher education environment. As a key member of the team, you will interact with students, departments, and external customers, helping ensure financial transactions and daily operations run smoothly while making a meaningful impact on the campus experience.

This role is ideal for professionals who enjoy solving problems, taking initiative, and serving as a trusted resource for others. In addition to performing a variety of administrative and cash operations responsibilities, you will have opportunities to provide employee supervision, support team success, and step into a leadership role when needed. At UVU, youll be part of a mission-driven institution that values integrity, accountability, collaboration, and exceptional customer service while offering the chance to grow your skills and contribute to student success.

Summary of Responsibilities

• Supervision and Complex Issues: Provides supervision of the cashiering team in the absence of the Lead Technician. Works the window as needed. Assists cashiers in problem resolution for customers. Handles complex student problems and inquiries and is second-tier point of contact for window transactions. Under dual control, responsible for opening and/or closing the office and securing the vault. Under dual control, counts, records, and balances the currency and coin in the vault and cash box, as required by policy. Balances cash drawer at the end of the day. Processes affidavits and late tuition payments. Performs routine analysis and calculations in the processing of data. Evaluates and reconciles student accounts. Prepares student billing statements and account summaries.
• Funds Handling: Assists in the revenue deposit functions for campus departments, incoming mail, tuition, and dropbox payments to ensure accurate and timely completion of financial transactions. Maintains communication with UVU departments who submit deposits to verify and ensure accuracy. Provides training to departments or individuals who are new to submitting departmental deposits.
• Administrative Support: Performs confidential administrative duties requiring knowledge of policies/procedures of both assigned and work-related areas. Maintains and updates files, records, and/or other documents; answers telephones; replies to emails; and prepares and submits internal and external reports as needed.
• Advising: Advises students, in person and by phone, regarding Student Finance and factors that impact their student account, including but not limited to tuition/fee charges, tuition tables, student billing and payment deadlines, late fees, payment plans, financial aid disbursement, and residual refunds, application of payment, rd party payments, consequences of past due balances and delinquencies, student holds and future registration.
• Other duties as assigned.

Qualifications / Licenses / Certifications

A high school diploma or equivalent and two years of related experience are required. An equivalent combination of post-secondary education and related experience may be substituted to meet the two-year requirement.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of general office practices and procedures.

• Knowledge of basic accounting, cash control/security and record keeping processes.

• Knowledge of confidentiality and right to privacy.

Skills

• Skill in listening, identifying and responding to customer needs to achieve and maintain excellent customer service.

• Skill in the use of computers and computer applications including spreadsheets, databases, and word processing, etc.

Abilities

• Ability to adapt to a fast-paced environment and perform required tasks with precision and accuracy; must be detail-oriented; must be able to prioritize and successfully manage multiple tasks and responsibilities.

• Ability to communicate effectively with a broad student, staff, departmental, and community population.

• Ability to work well under pressure, professionally handle conflict, and think clearly/maintain composure in volatile and stressful situations.

• Ability to maintain a positive attitude and foster a culture of strong teamwork, communication, and accountability.

• Ability to operate standard office equipment such as a computer, photocopier, fax machine, scanner, and calculator.

• Ability to compose and edit written materials.

• Ability to gather data, compile information, and prepare reports.

• Ability to perform a variety of administrative duties with minimum supervision.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

Do you have at least one year of professional experience handling cash, reconciling financial transactions, processing payments, or performing related cashiering/accounting duties in a business, financial, or higher education environment?

• Yes
• No

02

Do you have experience interpreting policies, resolving complex customer or student account issues, and communicating financial information to customers, students, or internal stakeholders?

• Yes
• No

03

Have you previously provided work direction, training, lead support, or supervisory oversight to employees, coworkers, or team members in an office, customer service, or financial services setting?

• Yes
• No

04

How many years of experience do you have in this type of position?

• <1
• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

05

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu