Technician, Facility Services, Low Voltage

This position is responsible for assisting in the operation of multiple facilities. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or as necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Sets up and configures various low voltage systems (for example, security systems, fire alarms, CCTV, audio/video systems, network cabling). Runs, terminates, and labels cables according to project requirements and industry standards. Performs regular maintenance checks to ensure system functionality and reliability.

Identifies and resolves issues in low voltage systems promptly to minimize downtimes. Fixes any faults or damages in systems, ensuring they are restored to optimal working condition. Provides technical support. Provides training and support to end users on how to operate and maintain low voltage systems.

Addresses customer inquiries and concerns professionally and efficiently. Ensure all installations and repairs adhere to local, state, and federal regulations . Follows all safety guidelines to prevent accidents and ensure a safe working environment. Maintains accurate and detailed records of installations, maintenance, and repairs.

Generates reports on system performance, issues resolved, and maintenance activities. Evaluates existing systems to determine if upgrades or enhancements are needed. Performs system upgrades to improve performance or comply with new standards.

Works closely with other technicians, engineers, and project managers to ensure successful project completion. Communicates effectively with clients to understand their needs and provide appropriate solutions. Stays abreast of the latest industry trends, technologies, and best practices.

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Communicates effectively in person or by using telecommunications equipment.

Enters and locates information on electronic device.

Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Moves up and down a ladder.

Moves up and down stairs.

Moves, lifts, carries, and places merchandise and supplies weighing up to 50 pounds without assistance.

Observes associate, customer, or supplier behavior.

Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.

Safely operates a motor vehicle.

Safely operates large power equipment.

Sits for long periods of time.

Squats, kneels, or crawls for extended periods of time.

Stands for long periods of time.

Visually inspects equipment.

Visually locates merchandise and other objects.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.

Presents information to small or large groups and individuals.

Visually verifies and reads information, often in small print

Travel

Traveling is necessary to perform one or more essential functions of this position. Travels domestically to and from multiple facilities or work-sites requiring consecutive overnight stays. Works or trains at multiple facilities or distant locations. (Travel of extended duration, meaning seven days or more, is not required, except for management training and emergency situations.)