This Technician role involves installing, maintaining, and repairing cable/fiber TV, internet, voice, and security systems for residential and commercial customers.
Responsibilities include wiring, testing, troubleshooting network issues, installing support structures, and ensuring safety protocols. The technician provides customer education, accurately closes work orders, and collaborates with internal teams.
Qualifications include a high school diploma or equivalent, at least one year of cable and customer service experience, and proficiency with tools and technical equipment. Soft skills such as communication, independence, and customer focus are essential.
Physical requirements involve lifting up to 80 lbs, working outdoors in various weather, climbing ladders, and working at heights. A valid driver’s license, good physical condition, and pass certain screenings are necessary.
All duties are subject to change, with accommodations available for individuals with disabilities.