Technician III

TransCore (TCI), a subsidiary of ST Engineering, is seeking a skilled Technician III to join our Operations team in Miramar, FL.

Job Summary:

The Technician III performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities Include the following:

Other duties may be assigned.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows- and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Work with technical team on advanced and intermittent technical issues.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.
• Responsible for training and providing technical support to less experienced technicians.

Requirements and Qualification:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

• High school diploma or general education degree (GED) strongly preferred.
• Typically requires a minimum of 5 years of related experience.
• Must maintain drivers license in good standing as verified by TransCore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Proven expertise in electronic toll collection systems, RFID, ANPR, and traffic management systems.
• Expert-level troubleshooting and repair skills for both hardware, software, and networking components.
• Deep knowledge of networking protocols (TCP/IP), system integrations, and communication systems.
• Strong leadership and project management abilities.
• Exceptional analytical skills with the ability to resolve complex technical challenges.
• Ability to develop and deliver technical training.

Physical Demands and work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is frequently required to stand, sit, use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, crawl, and communicate effectively. The employee may occasionally be required to walk, climb, or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Work is frequently performed outdoors and in active roadway environments with exposure to moving traffic, moving mechanical parts, and varying weather conditions. Must be able to safely work in active roadway environments near moving traffic and comply with all applicable safety requirements and personal protective equipment (PPE) standards.

• TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.