Technician III - Non-Exempt

LanceSoft Inc

North Haven, CT

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrator Documentation, Adobe Acrobat, Adobe FrameMaker, Adobe Illustrator, Adobe Photoshop, Content Management, Data Collection, Documentation, Editing, English Language, Environmental Compliance, Environmental Health, Government Regulations, Graphics Software, HTML (HyperText Markup Language), Interviewing Skills, Journalism, Multimedia, Multiplatform/Cross-Platform, Online Publications, Process Improvement, Product Documentation, Product Lifecycle Management, Publishing Software, Safety/Work Safety, Source Code/Configuration Management (SCM), Systems Analysis, Technical Editing, Technical Publications, Technical Research, Technical Writing, Technical/Engineering Design, Testing, User Documentation, User Interface/Experience (UI/UX), Willing to Travel, Writing Skills, XML Authoring
LOCATION
North Haven, CT
POSTED
30+ days ago
Must Have: Expertise in XML authoring and publishing tools and systems MadCap Flare Nice to Have: Adobe Framemaker Position Responsibilities: Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for technical users. Design, develop, and maintain service manual using MadCap Flare and Adobe FrameMaker® software applications. Control service manual versioning and maintain the service manual archives. Create easy-to-understand online user interface text, help, and training guides. Perform the administrative documentation tasks required to establish and track the service manual in a Product Lifecycle Management system. Continuously evaluate business processes, identify improvement opportunities, and implement improvements. Standardize content across platforms and media. All activities must be performed in compliance with the Quality System. Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations. Works independently with general supervision on larger, moderately complex projects/assignments. All other duties as assigned. Occasional domestic and international travel may be required. Travel requirement: Less than 10%. Education Required: BS / BA in a technical science, English, or Journalism. Years of Experience: 2 years of technical writing or technical editing experience in a technical publications group. Specialized Knowledge Required: Advanced experience with MadCap Flare software or Adobe FrameMaker®, and experience with Structured Authoring using XML and content management solutions. Advanced experience with Adobe Acrobat® and PhotoShop® software, vector graphics software (e.g. Adobe Illustrator® or CoreDraw) and HTML. Strong organizational skills.

About the Company

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LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/