Technician Level 2

• Lead and manage AV installations, ensuring projects are completed on time and within budget.
  
• Design and implement complex AV systems, including programming and configuration.
  
• Troubleshoot advanced technical issues related to AV, security, and networking systems.
  
• Provide expert on-site technical support to clients, resolving complex problems and ensuring client satisfaction.
  
• Mentor and train Tech 1 technicians, providing guidance and support.
  
• Collaborate with project managers and sales consultants to develop technical solutions.
  
• Maintain detailed project documentation, including system diagrams and equipment lists.
  
• Stay up-to-date with the latest AV technologies and trends.
  
• Manage company tools and equipment, ensuring they are properly maintained.
  
• Contribute to process improvements and best practices.
  

Requirements

• High school diploma or equivalent; advanced technical certifications preferred (e.g., Control4, Lutron, Alarm.com).
  
• 3+ years of experience in AV installation or a related field.
  
• Expert knowledge of AV, security, and networking systems.
  
• Proficiency in programming and configuring AV control systems.
  
• Advanced troubleshooting skills and the ability to resolve complex technical problems.
  
• Excellent communication, interpersonal, and leadership skills.
  
• Ability to work independently and manage multiple projects simultaneously.
  
• Strong work ethic and a commitment to quality.
  
• Valid driver's license and clean driving record.
  
• Ability to pass a background check.
  

Benefits

• Competitive Pay: Level II Technicians range from $25-35 an hour.
  
• 401K: Retirement accounts with matching.
  
• PTO: Paid Time Off for Vacation and Sick Leave.
  
• Professional Development: Increase your value while getting paid.
  
• Paid Holidays: FORTECH pays for the majority of Federal Holidays.
  
• Employee Discounts: Discounts on your favorite technology.