Technician, Phone, Network and Security (PNS)

Primary Purpose:

Administer and operate the district''s computer networks.

Develop, maintain, and monitor all District Local area networks (LAN) and wide area networks (WAN).

Responsible for installation, testing, and oversight of all network hardware, personal computers, servers, software, and related equipment.

Responsible for ensuring proper network security and compliance with all Federal, State and Local Laws.

Responsible for the maintenance and operation of district telephony, PA Broadcast, and video surveillance systems.

Qualification Guidelines:

Education/Certifications:

High School Diploma or GED

Bachelor''s degree or equivalent experience in network administration (preferred)

Knowledge of voice over IP telephony systems required

Cisco CCNA or CCNP certification preferred Microsoft MCSA or MCSE certification (preferred)

Experience:

Two years'' experience performing network maintenance (preferred)

Two years'' experience maintaining video surveillance system (preferred)

Two years'' experience in telephone installation and maintenance (preferred)

Two years'' experience in voice over IP telephony installation and maintenance (preferred)

Special Knowledge/Skills/Abilities:

Ability to work with multiple operating systems and network protocols (i.e., UNIX, MS-DOS, Linux and MAC-OS)

Knowledge of LAN and WAN network design and installation

Knowledge of network hardware and software applications including network servers, printers, and other equipment Knowledge of electrical circuits and wiring and operating principals

Ability to follow written and verbal instructions

Ability to read and understand communications/technical manuals and schematics and blueprints

Ability to diagnose and resolve problems

Ability to use hand and power tools

Ability to analyze and resolve computer network problems

Strong organizational, communication, and interpersonal skills

Supervisory Responsibilities:

None

Mental/Physical/Environmental Demands:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; lifting and moving of heavy equipment; stooping, bending, and kneeling

Motion: Repetitive hand motions, prolonged use of computer

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours; some districtwide travel; work on-call and after hours

Mental Demands: Work with frequent interruptions; maintain emotional control under stress; communicate effectively and professionally at all times

Major Responsibilities and Duties:

Management

1. Identify and resolve network hardware and software problems.

2. Install and test network hardware, software, and upgrades.

3. Perform routine preventive maintenance on hardware.

4. Implement and maintain all system configurations.

5. Coordinate and monitor system utilization; recommend improvements as needed.

Network Security

6. Develop and implement a districtwide security system for all systems; ensure network security by maintaining network, Internet, and E-mail accounts.

7. Design and implement backup procedures to ensure that backup of all networks and security systems may be recovered.

8. Assist with development and implementation of a disaster recovery plan.

Technical Support

9. Serve as liaison to software and hardware vendors to maintain appropriate product support.

10. Maintain network design and configuration documentation.

11. Help end users to identify and correct equipment and software related problems.

Other

12. Identify and recommend the acquisition of software and hardware to meet the automation and networking needs of district staff.

13. Compile, maintain, and file all physical and computerized reports, records, and other documents required.

14. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.

15. Perform other duties as assigned.