Technician Trainer (Semiconductor Services) - 1st Shift

Join UCT and be part of the fastest-growing sector in the world! Ultra Clean Technology (UCT) is a global leader in ultra-high-purity cleaning, coatings, and analytical services supporting semiconductor manufacturing. Our Phoenix Services site plays a critical role in delivering precision cleaning and refurbishment that directly impacts customer tool performance and uptime. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!  

We are seeking a hands-on Trainer to support technician development and daily floor execution. This is a working trainer role that partners closely with Operations leadership to ensure employees are fully trained, processes are followed, and production goals are met.

The Trainer is responsible for onboarding, certifying, and upskilling technicians while actively supporting production operations on the floor. This role ensures employees are capable of performing cleaning, coating, and related service processes safely, consistently, and to quality standards. This position functions as a floor-based leader and technical resource, reinforcing standard work, coaching employees in real-time, and helping maintain throughput, quality, and compliance in a high-precision semiconductor services environment.

Key Responsibilities

Training & Workforce Development

• Lead new hire onboarding, certification, and qualification for technician roles.
• Develop and execute structured training programs, skill matrices, and cross-training plans.
• Deliver hands-on training in cleaning, processing, inspection, and handling procedures.
• Evaluate employee competency and provide real-time coaching and performance feedback.
• Drive upskilling initiatives to improve workforce flexibility and career progression.
• Partner with Supervisors to identify training gaps and workforce development needs.

Production Support (Working Lead Role)

• Support daily production as a hands-on contributor (cleaning, processing, inspection, packaging).
• Reinforce standard work, process discipline, and best practices on the floor.
• Assist Supervisors with workflow coordination, issue resolution, and throughput execution.
• Step in during bottlenecks or staffing gaps to ensure on-time delivery.
• Serve as a technical point of contact for technicians during shift operations.

Quality, Safety & Process Adherence

• Ensure compliance with ultra-clean handling standards and contamination control protocols.
• Reinforce adherence to SOPs, work instructions, and process specifications.
• Support safety initiatives, including PPE usage, chemical handling, and incident reporting.
• Conduct floor observations and audits to ensure quality and operational compliance.
• Assist with root cause analysis and corrective actions for process deviations.

Training Administration & Documentation

• Maintain accurate training records, certifications, and employee qualifications.
• Track training progress and provide reporting on readiness and effectiveness.
• Support updates to SOPs, training materials, and work instructions.
• Ensure documentation aligns with customer and internal quality requirements.

Continuous Improvement

• Identify opportunities to improve training processes, technician performance, and operational execution.
• Partner with Operations and Engineering to close process and knowledge gaps.
• Promote a culture of accountability, learning, and continuous improvement.

Knowledge, Skills, and Abilities

• Strong hands-on training and coaching skills in a manufacturing or technical environment.
• Ability to work as a floor leader, balancing training with production support.
• Knowledge of process discipline, quality standards, and controlled manufacturing environments.
• Strong communication skills with ability to train and influence at multiple skill levels.
• Demonstrated ability to lead by example and build credibility with technicians.
• Strong organizational and documentation skills with attention to detail.
• Problem-solving mindset with focus on root cause and process improvement.
• Adaptable, proactive, and highly accountable.

Education & Experience

• High School Diploma or equivalent required
• 3–5+ years of experience in:
  • Semiconductor, manufacturing, or technical services environment
  • AND/OR Lead, Trainer, or Senior Technician role
• Experience in cleaning, coating, refurbishment, or precision processing environments strongly preferred
• Prior experience in training, onboarding, or mentoring technicians highly preferred