Techno Functional Lead Salesforce (Multi-Cloud)

Must Have Technical/Functional Skills

Support Lead, Salesforce Sales Cloud, Service cloud, Apex, LWC, CRM A

Roles & Responsibilities

We are seeking an experienced Senior Techno Functional Lead role with strong hands-on expertise across multiple Salesforce Cloud solutions. The ideal candidate will have good technical & functional knowledge, and proven experience designing scalable enterprise solutions on the Salesforce platform. This role involves Enhance dashboard management, Salesforce advanced administration knowledge, solution architecture support, complex custom development, integrations, performance optimization, and technical mentorship.

Key Responsibilities

Onsite-Offshore Co-ordination, Mentorship and Trainings SMEs, Business and Client meetings Enhancement dashboard management Project/Production Support Activities (Sustainment/CD) Stakeholder Communication and Collaboration Continuous Improvement and Innovation Risk/Issues/Triage Management and Strategies

Salesforce Cloud Expertise Required

Strong experience in most/all of the following: Sales Cloud Service Cloud Experience Cloud (Communities) CRM Analytics (Preferred)

Technical Skills (Must-Have)

Salesforce Development Apex (advanced) Lightning Web Components (LWC) Aura Components Visualforce SOQL / SOSL Batch Apex, Queueable, Future methods Platform Events Flow (record-triggered & screen flows) Triggers & Trigger Frameworks Custom Metadata & Settings

Functional Skills (Must-Have)

Salesforce Administration Process Automation (Flows, approval process etc.) Enhancement Dashboard management with Sprint user stories. DevOps & AI Tools Copado / Gearset (preferred) Jira / Agile methodology Github Copilot Certifications (Preferred) Salesforce Platform Developer I Salesforce Administrator Sales Cloud / Service Cloud Consultant Soft Skills Strong analytical and problem-solving skills Excellent communication skills Ability to work independently and lead initiatives Stakeholder management experience Agile/Scrum experience

TCS Employee Benefits Summary:

Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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Salary Range-$140,000-$160,000 a year