Techno-Functional Specialist (Contract)

JOB DESCRIPTION

The Techno-Functional Specialist is responsible for bridging the gap between business needs and technical solutions. This role requires a strong understanding of both functional processes and technical systems to design, implement, and support solutions that enhance operational efficiency and drive business outcomes. The ideal candidate will work closely with business stakeholders, IT teams, and vendors to translate requirements into scalable, efficient system solutions.

#LI-Hybrid

What we can offer

• Meaningful and interesting projects delivered to leaders of industry across power, infrastructure, mining, environmental and/or oil and gas industries.
• Flexible working arrangements that balance client, team and individual needs.
• Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
• Flexible benefits package that can be adapted to suit your lifestyle.
• Commitment to continued professional development through development plans tailored to individual needs and interests.
• Global connections with leading industry experts around the world who are shaping the standards of our profession.

RESPONSIBILITIES

Business & Functional Analysis

• Collaborate with stakeholders to gather, analyze, and document business requirements
• Translate business needs into functional and technical specifications
• Perform gap analysis and recommend process improvements
• Support business process mapping and optimization initiatives

Technical Solutioning

• Design and implement system configurations and enhancements
• Partner with development teams to build, test, and deploy solutions
• Provide technical expertise in system integrations, APIs, and data flows
• Troubleshoot system issues and implement timely resolutions

System Support & Maintenance

• Serve as a liaison between business users and IT teams
• Provide ongoing system support, troubleshooting, and enhancements
• Monitor system performance and recommend improvements
• Manage change requests, upgrades, and releases

Stakeholder Management

• Communicate effectively with business users, developers, and leadership
• Provide training and documentation to end-users
• Facilitate workshops, demos, and user acceptance testing (UAT)

Data & Reporting

• Analyze data to support business decision-making
• Ensure data integrity and consistency across systems

QUALIFICATIONS

Required Qualifications

• Bachelor's degree in IT, Business Administration, Computer Science, or related field
• 3 - 7+ years' experience in a techno-functional, business analyst, or similar role
• Strong understanding of business processes and enterprise systems
• Experience with system implementations and integrations
• Proficiency in tools such as SQL, Excel, and reporting platforms
• Familiarity with ERP, CRM, HRIS, or similar enterprise systems

Preferred Qualifications

• Experience with platforms such as SAP, Oracle, or Microsoft Dynamics
• Basic programming or scripting knowledge (e.g., Python, JavaScript)
• Experience with APIs, data migration, or workflow automation

Key Skills

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to translate technical concepts into business-friendly language
• Attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment

About Us

Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com

Diversity Statement

We are an equal opportunity employer that rec