Technology Analyst | Embedded systems | Embedded Hardware

IMCS Group Inc

Palo Alto, CA(remote)

JOB DETAILS
SKILLS
Call Centers, Content Development, Content Management, Cross-Functional, Customer Support/Service, Detail Oriented, Diversity Recruiting, Documentation, Editing, Electricity, Embedded Hardware, Embedded Systems, English Language, Establish Priorities, File Management, Finance, Fortune 500 Customers, HTML (HyperText Markup Language), Health Information Technology, Illustrating Ability, Installation Guide, Multitasking, OEM (Original Equipment Manufacturer), Organizational Skills, PTC Creo, Process Improvement, Product Documentation, Product Support, Publications, Source Code/Configuration Management (SCM), Team Player, Technical Publications, Technical Research, Technical Writing, Technology Analysis, Time Management, Usability Engineering, Vehicle Fleets, Willing to Travel, Writing Skills, XML (EXtensible Markup Language)
LOCATION
Palo Alto, CA
POSTED
7 days ago
Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: POC: Raju

Job Details:
Job title: Electrical Technical Writer
Work Location with Zip code: Palo Alto, CA 94304
Duration of the project: 6 Months

This role requires any travel (Yes/No): NO
Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one (5 Days Office)
Is this a 100% remote role? NO
Vendor rate range: ***
Minimum years of experience required: 5-7 Years
Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
Education Qualification required: BE

Must have skills:
UNI APT, Creo

Detailed Job Description:
Role Summary
In this team role, you will be responsible for researching and writing technical documentation about OEM hardware and software for global audiences. Your ability to work cross-functionally between engineering, software, support, and product management teams is essential. You will work alongside other writers and publication teammates to produce product guides for external audiences. You will maintain document revision control for both digital and print output across multiple languages. Learning the products deeply will allow you to ensure consistency and clarity across all documentation.

Responsibilities
Produce technical content to install and use OEM products (hardware and software) for a variety of audiences, from vehicle owner s guides to charging station installation guides to fleet applications
Learn complex technical products quickly by working alongside subject matter experts
Perform all phases of technical publication content development, including planning and research, topic architecture, writing, editing, and embedding illustrations
Manage content through revision control, translation, and file management
Create content that is scalable and can be easily translated into multiple languages
Improve and maintain the documentation by continually reviewing, keeping up to date on released features
Work with the entire team to continually improve documentation processes, quality and usability
Collaborate with other teams to ensure consistency and transparency across all documentation
Uphold and foster a positive work environment and a culture of collaboration
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act

Qualifications
2+ years of technical writing experience in a complex product environment (hardware or software)
Experience developing content that is topic-based, structured, and uses conditions and variables to support different models and regions of product a plus
Exceptional proficiency in verbal and written English
Detail oriented and investigative writing process that creates accurate, concise documentation
Demonstrated ability to learn complex technical products quickly from subject matter experts and translate it into documentation relevant to the target audience
Proficient in XML or HTML authoring tools such as Flare or Oxygen (experience specifically in MadCap Flare and Central a plus)
Ability to work on multiple projects concurrently while meeting tight deadlines
Proven organizational skills with the ability to prioritize in an environment with competing demands

Minimum years of experience: 5-7 years
Education: Bachelor's or Master of Engineering

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

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IMCS Group Inc