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Technology Applications Spec.

inSync Staffing

Parma, OH

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JOB DETAILS
SALARY
$22.21–$28 Per Hour
SKILLS
Acceptance Testing, Administrative Skills, Bash Scripting, Billing, Business Processes, Business Solutions, Communication Skills, Computer Networks, Customer Relations, Customer Support/Service, Enterprise Applications, Establish Priorities, Identify Issues, Interpersonal Skills, JavaScript, Microsoft Active Directory, Microsoft Office, Onboarding, Organizational Skills, Presentation/Verbal Skills, Production Control, Production Support, Python Programming/Scripting Language, Quality Control, Scripting (Scripting Languages), Software Administration, Time Management, Windows PowerShell, Writing Skills
LOCATION
Parma, OH
POSTED
5 days ago
Pay Rate: $22.21 – $28.00/hr
Duration: Temp to hire
Hours: 8-5pm, M-F

Summary:
  • The hiring managers are looking for application/software support skills with demonstratable skills or experience to provide production support for Ricoh’s expanding services for existing Print & Mail clients.
  • Primary application services include but are not limited to Ricoh Process Director (RPD) for workflow development, Weborder commerce systems for Print-on-demand, Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services. Knowledge of infrastructure like networking, active directory etc. is helpful in application support but not the focus of an application administrator.
  • Experience with ServiceNow/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.
  • Coding and scripting knowledge (bash, powershell, javascript, python or other scripting languages) to support them would be a plus.

Qualifications:
  • 4-year college degree or equivalent experience in a related field.
  • Requires advanced computer/connectivity competencies.
  • Possesses strong written and verbal communication skills.
  • Possesses self-motivation, strong organizational skills and strong interpersonal skills.
  • Possesses ability to perform job duties and prioritize work without direct supervision.
  • Understanding and operation of office computing products, computer equipment, data communications and related area networks a plus.
  • Possesses methodical approach to identifying problems and developing solutions.
  • Requires proficient use of Microsoft Office computer programs.
  • Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
  • Accounts for all time and activity by recording information in the Activity Tracking system.
  • Presents a professional image in business dress and behavior.
  • Performs other duties as assigned.
  • Completes all required administrative tasks in an accurate and timely manner.
  • Maintains productive, professional relationship with all customers.
  • Maintains productive, professional relationship with all Ricoh personnel.

Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

About the Company

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inSync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html

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