Technology Architect | Artificial Intelligence | Artificial Intelligence - ALL

IMCS Group Inc
  • Charlotte, NC
  • Instant Apply
1 day ago

Job Description

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: ******ATTENTION ALL SUPPLIERS******

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Job TitleField Operation Project Manager
Work Location & Reporting AddressCharlotte, NC 28273 **STRICLTLY ONSITE ON DAY 1**
Vendor Rate***/hr***
Contract duration12
Target Start Date Oct 2026
Interview Process (Is face to face required?) VIRTUAL IS ACCEPTABLE


Job Details:
We are looking for an experienced Project Manager with strong Salesforce experience to lead technology initiatives supporting Field Operations. The ideal candidate will have experience managing Salesforce-based programs/projects and working with business and technology teams supporting field service or field operations processes.


Key Responsibilities
Lead end-to-end delivery of Salesforce initiatives supporting Field Operations, from planning through implementation.
Manage project scope, schedule, milestones, dependencies, risks, issues, and deliverables.
Partner closely with Field Operations business stakeholders, product teams, Salesforce development teams, QA, architecture, and integration teams.
Coordinate Salesforce enhancements, integrations, releases, and production deployments.
Translate Field Operations business priorities into well-defined project plans and drive execution across cross-functional teams.
Manage dependencies between Salesforce and other enterprise applications/integration platforms.
Facilitate project meetings, Agile ceremonies, status reviews, and stakeholder discussions.
Proactively identify risks, delivery challenges, and dependencies and drive them to resolution.
Coordinate UAT, release readiness, deployment, and post-production support.
Provide clear project status, risks, milestones, and escalation updates to leadership and business stakeholders.
Required Skills

Strong experience in IT Project Management and end-to-end project delivery.
Hands-on project management experience with Salesforce implementations, enhancements, or integration projects.
Experience supporting Field Operations, Field Service, or workforce-related business processes.
Good understanding of Salesforce capabilities and how the platform integrates with enterprise systems.
Experience working in Agile/Scrum environments.
Strong stakeholder management and ability to work across business and technical teams.
Strong experience with risk, issue, dependency, scope, and delivery management.
Excellent communication, leadership, and problem-solving skills.

Nice to Have:
Experience with Salesforce Field Service or similar field service management solutions.
Salesforce certifications.
Experience with large-scale enterprise transformation or integration programs.
Experience coordinating geographically distributed/onshore-offshore teams.


Minimum years of experience
8-10 years

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Numbers & Facts

LocationCharlotte, NC

Skills

  • Acceptance Testingunmatched
  • Agile Programming Methodologiesunmatched
  • Artificial Intelligence (AI)unmatched
  • Business Processesunmatched
  • Call Centersunmatched
  • Communication Skillsunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Delivery Managementunmatched
  • Diversity Recruitingunmatched
  • Enterprise Application Integration (EAI)unmatched
  • Financeunmatched
  • Fortune 500 Customersunmatched
  • Health Information Technologyunmatched
  • Leadershipunmatched
  • Offshoringunmatched
  • On Site Supportunmatched
  • Operational Supportunmatched
  • Operations Managementunmatched
  • Operations Planningunmatched
  • Operations Processesunmatched
  • Problem Solving Skillsunmatched
  • Production Supportunmatched
  • Project Planningunmatched
  • Project Scheduleunmatched
  • Project/Program Managementunmatched
  • Quality Assuranceunmatched
  • Riskunmatched
  • Risk Analysisunmatched
  • Salesforce.comunmatched
  • Scrum Project Management and Software Developmentunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched

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