Android, Application Programming Interface (API), Benchmarking, CCSP - Cisco Certified Security Professional, CISM - Certified Information Security Manager, CISSP - Certified Information Systems Security Professional, Call Centers, Change Management, Communication Skills, CompTIA Security+, Computer Science, Computer Security, Continuous Improvement, Cost Benefit Analysis, Cross-Functional, Customer Support/Service, Defense Information Systems Agency (DISA), Detail Oriented, Diversity Recruiting, Documentation, Equipment Maintenance/Repair, Establish Priorities, Finance, Fortune 500 Customers, GIAC - Global Information Assurance Certification, GSEC - GIAC Security Essentials Certification, Health Information Technology, ISO (International Organization for Standardization), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identity Data Management, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, JSON, Maintain Compliance, Manufacturing Data Management, Metrics, Mobile Devices, OAuth, Operating Systems, Operational Improvement, Process Improvement, REST (Representational State Transfer), Regulatory Requirements, Risk, Risk Analysis, Scripting (Scripting Languages), Security Architecture, Security Information and Event Management (SIEM), Software Patches, Software as a Service (SaaS), Technical Leadership, Technical Training, Test Automation, Test Plan/Schedule, U.S. National Institute of Standards and Technology (NIST), Vulnerability Scanners, Writing Skills, iOS