Technology Assistant - Middle School

Job Title: Technology Asst. - Campus Tech Wage/Hour Status: Non-Exempt

Reports to: Director of Technology Pay Grade: 5 Duty Days: 207

Dept./School: Technology/Sulphur Springs Middle School Date Revised: 06/24/2026

Primary Purpose:

To provide technical support and maintenance for all campus-level technology systems, ensuring they meet the instructional and operational needs of the Sulphur Springs Middle School and other campuses as assigned.

Qualifications:

Education/Certification:

• High school diploma or equivalent
• Bachelor's or associate's degree in a computer related field of study (Preferred)

Special Knowledge/Skills:

• Working knowledge of troubleshooting computers, software, networks, and peripherals
• Proficiency with Windows and Chromebook devices, related software, and related accounts
• Maintains a positive attitude and works effectively with others
• Strong organizational, communication, and interpersonal skills
• Ability to work independently and as part of a team

Experience:

1-3 years of experience in IT support, preferably in a K-12 or educational environment

Major Responsibilities and Duties:

• Provide technical assistance to faculty, staff, and students for campus technology related accounts
• Install, configure, maintain, and troubleshoot campus technology, including computers, peripherals, interactive displays, classroom devices, and networks
• Prepare, image, repair, and deploy devices
• Monitor, update, and document support requests
• Assist with inventory management, tracking, and deployment of technology equipment
• Collaborate with district IT staff to escalate and resolve advanced technical issues
• Assist in district technology projects and initiatives
• Use effective communication skills to present information accurately and clearly
• Participate in professional development to improve skills related to job assignment
• Perform other duties as assigned

Working Conditions:

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Hand tools and test instruments for repairs; standard office equipment including personal computers and peripherals

Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting

Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking,

grasping/squeezing, wrist flexion/extension, reaching; may climb ladders

Lifting: Regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45

pounds and over)

Environment: Occasional prolonged and irregular hours; occasional districtwide travel; may be exposed to electrical hazards.

Mental Demands: Work with frequent interruptions; emotional control under stress

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Employee Signature: Date:_____