Louis Berk Law is a growing plaintiff personal injury law firm dedicated to delivering exceptional results for clients through compassionate service, expert advocacy, and unwavering integrity.

Our mission is simple: deliver results while treating every client like family. Guided by our core values of Excellence, Commitment, Accountability, Transparency, Alignment, and Results, we've built a reputation for exceptional client care throughout Central Florida—and we're just getting started.

As our firm continues to grow, we're looking for ambitious professionals who thrive on building relationships, creating opportunities, and making a measurable impact on business growth.

If you're energized by meeting new people, opening doors, and representing a respected brand in the community, we'd love to meet you.

Connect with us on Socials to learn more about our culture:

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Position Summary

Louis Berk Law is seeking a proactive and solutions-oriented Technology & Cybersecurity Systems Administrator to oversee and support the firm's technology infrastructure, cybersecurity, business systems, and day-to-day IT operations.

This is a highly visible role with broad responsibility and significant opportunity to make an impact. You'll serve as the firm's primary technology resource, ensuring our systems remain secure, reliable, and scalable while supporting a growing team of legal professionals. From strengthening cybersecurity and managing cloud-based systems to supporting staff, evaluating new technologies, and improving operational efficiency, you'll play a critical role in keeping our business running smoothly.

This position is ideal for someone who enjoys taking ownership, solving problems independently, and continuously improving technology in a fast-paced professional environment. Every day brings new challenges, and your work will directly contribute to the success of our employees, clients, and the future growth of the firm.

Key Responsibilities

Technology Infrastructure & Security

• Manage and maintain the firm's hardware, software, networking, cloud storage, security systems, and business technology.

• Administer cybersecurity initiatives including firewalls, endpoint protection, encryption, password management, and access controls.

• Develop, maintain, and test incident response, disaster recovery, and business continuity plans.

• Monitor system performance, backups, and overall technology health.

• Ensure technology practices support cybersecurity standards, cyber liability insurance requirements, and the protection of confidential client information.

Systems Administration

• Administer the firm's CRM, legal case management software, Microsoft 365 environment, and third-party technology integrations.

• Manage user accounts, permissions, cloud storage, and system access.

• Evaluate and implement technology solutions that improve productivity and operational efficiency.

• Maintain organized documentation of systems, configurations, and technology assets.

User Support

• Provide day-to-day technical support for employees across hardware, software, networking, printers, and business applications.

• Prepare and configure technology for new hires, ensuring equipment and accounts are ready before their first day.

• Coordinate secure employee offboarding by removing system access and recovering company equipment.

• Troubleshoot issues quickly while delivering exceptional internal customer service.

Vendor & Technology Management

• Manage relationships with technology vendors and outside IT service providers.

• Evaluate hardware, software, licensing, and technology investments based on business needs.

• Assist with vendor negotiations, software renewals, budgeting, and technology planning.

• Research and recommend emerging technologies, automation opportunities, and AI solutions that improve firm operations.

What Success Looks Like

Within your first year, you'll establish yourself as the trusted technology expert for Louis Berk Law by strengthening cybersecurity, improving system reliability, streamlining technology processes, and creating scalable solutions that support the firm's continued growth. You'll proactively identify opportunities for improvement, solve technical challenges efficiently, and ensure every employee has the technology and support needed to perform at their best.

Required Qualifications

• 3+ years of experience in systems administration, network administration, cybersecurity, or IT infrastructure.

• Demonstrated experience managing business technology environments with minimal supervision.

• Experience administering cybersecurity tools including endpoint protection, network security, encryption, and access management.

• Experience supporting cloud-based business systems, Microsoft 365, or enterprise software platforms.

• Experience working within a highly regulated or data-sensitive industry such as legal, healthcare, financial services, or insurance.

• Experience administering CRM, case management, or other enterprise software platforms.

• Strong troubleshooting, analytical, and problem-solving skills.

• Excellent organizational skills with the ability to manage multiple priorities.

• Strong written and verbal communication skills.

• Security+, Network+, CISSP, or equivalent cybersecurity certification is strongly preferred.

Preferred Qualifications

• Experience supporting a law firm or legal technology environment.

• Experience developing cybersecurity policies, incident response procedures, or disaster recovery plans.

• Familiarity with vendor management, software licensing, and technology budgeting.

• Experience evaluating AI, automation, or workflow improvement technologies.

• Knowledge of cybersecurity best practices for protecting confidential client information.

Compensation & Benefits

Annual Salary $50,000 - $60,000 per year depending on experience, plus discretionary bonus and benefits.

Benefits

• Health, Dental, and Vision insurance

• Paid time off such as PTO, sick days, and vacation days

• Retirement benefits or accounts

• Employee recognition programs

• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

• Professional and personal development is supported and encouraged