Are you ready to join a growing team? CTG is seeking a Technology Equipment Technician & Sales Rep I to support our client. This role combines hands-on technology support, equipment refurbishment, inventory management, and customer-facing sales responsibilities. The ideal candidate will have strong technical aptitude, excellent customer service skills, and experience working with computer hardware and technology equipment. Location: Cheektowaga, NY Duration: 3 Months Key Responsibilities Troubleshoot, repair, and refurbish technology equipment including laptops, desktops, tablets, smartphones, workstations, printers, scanners, and related peripherals. Process, track, and maintain inventory records for technology assets and repair activities. Manage ServiceNow tickets and equipment requests, ensuring timely fulfillment of new deployments and break/fix replacements. Evaluate and assess unused technology equipment for refurbishment and resale opportunities. Prepare, package, and ship customer orders while maintaining accurate inventory controls. Serve as a primary point of contact for customers purchasing refurbished technology equipment. Support retail sales activities and provide exceptional customer service to internal and external customers. Maintain knowledge of technology products, applications, and vendor-supported solutions. Follow organizational risk management, security, compliance, and audit requirements. Assist with continuous improvement initiatives and other technology support activities as assigned. Required Qualifications Minimum of 3 years of higher education and/or related work experience. Strong customer service and communication skills. Knowledge of computer hardware, mobile devices, and peripheral equipment. Ability to troubleshoot and resolve technical issues. Ability to learn quickly in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively. Process-oriented mindset with the ability to complete tasks with minimal supervision. Preferred Qualifications Associate degree in a technology-related field. Technical certifications or specialized technology training. Experience with ServiceNow or similar ticketing systems. Strong analytical, troubleshooting, and problem-solving skills. Understanding of technology asset management, refurbishment, or inventory processes. Excellent written and verbal communication skills. Physical Requirements Ability to stand, walk, bend, kneel, crouch, crawl, and climb throughout the workday. Ability to frequently lift and move items weighing over 50 pounds. Ability to perform tasks requiring close attention to detail and visual focus. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.