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Technology Expert

NerdsToGo of Alexandria, VA

Springfield, VA

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JOB DETAILS
SKILLS
Antivirus, Apple, Apple Macs, Auditing, Automation, Background Investigation, Business Services, Business Solutions, Business Support, Cloud Computing, Communication Skills, CompTIA Network+, Computer Security, Customer Relations, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Desktop Administration, Driver's License, Electrical Wiring, Hardware Installation, Hardware Repair, Hardware Upgrades, Health Insurance, Information Technology & Information Systems, Internet Security, Loss Prevention, MCSE - Microsoft Certified Systems Engineer, Microsoft Active Directory, Microsoft Windows Operating System, Network Administration/Management, Network Configuration Management, Network Connectivity, Network Systems, On Site Support, Operating Systems, PC Hardware, PC Software, Printers, Process Improvement, RMON, Small Business, Software Installation, Software Upgrades, Spyware, Startup, Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Wide Area Network (WAN), Wireless LAN
LOCATION
Springfield, VA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave

Company Overview
NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! 
 
Job Summary
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems.  The Nerd must have a strong field service background and customer service skills.  Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.
 
Responsibilities 
  • Onsite computer solutions for Windows-based PCs and Apple computers
  • Offer solutions such as hardware upgrades and remote monitoring to Business customers
  • Network installation and maintenance (wired, wireless, LAN, WAN, DNS, DHCP, TCP/IP)
  • Network and system optimizations for Small to Medium-Sized Businesses
  • Data recovery and loss prevention
  • Virus protection and Spyware/Adware removal
  • Computer security enhancement
  • PC Hardware and software fault isolation and repair
  • System repair and upgrades
  • Software upgrade and installation
  • One-on-one training
  • Server deployment utilizing Cloud Infrastructure
  • Domain Configuration with hybrid and on-premise Active Directory
  • Desire to implement automation to improve business processes

Qualifications
  • 3-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
  • Managed Services experience is a huge plus!
  • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
  • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
  • Proficiency with peer-to-peer and client/server network configurations and troubleshooting
  • Professional, high-energy, customer-oriented work ethic
  • Valid driver’s license and a clean driving record
  • Must be willing to submit to mandatory background check

Benefits/Perks
  • Great culture with a customer-first mentality
  • Startup opportunity to help build a national brand
  • Access to fully branded Nerd Van
  • Opportunity to be a part of a growing brand! (Voted the ChamberALX's Rising Star of the Year at the 2021 Best in Business Awards and recognized as The Zebra's Reader Choice awardee for IT solutions for 2021)
  • New challenges daily supporting small business owners who value a clean, reliable IT infrastructure
  • Overtime available (all hours in excess of 40 hours per week)
 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

About the Company

N

NerdsToGo of Alexandria, VA

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