Analysis Skills, Application Programming Interface (API), Budgeting, Caching, Change Management, Content Delivery Network (CDN), DevOps, GraphQL, High Availability, Incident Response, Information Architecture, Information Technology & Information Systems, JavaScript, Maintain Compliance, On Call, Production Support, Production Systems, Quality Assurance, React.js, Reliability Engineering, Security Compliance
Location: Richfield, MN Hybrid
Duration: 8 Months of Contract
Key Responsibilities:
Handling incidents and pagers for business-critical applications
Identifying and resolving issues related to Dotcom applications, services and resources.
Monitoring system health and performance.
Perform system monitoring and log analysis
Collaborate with developers and QA teams to resolve deployment defects
Ensure compliance with security and change management standards
Provide on-call and production support (24X7)
Act as a technical subject-matter-expert in Dotcom technology and applications
Must Have Skills:
3 5 years of hands on experience in Site Reliability Engineering, DevOps, or Production Support
Experience supporting production systems with high availability requirements
Strong understanding of incident response, monitoring, and alerting
Familiarity with SLOs, SLIs, and error budgets (practical application preferred)
Basic automation/scripting skills (Python, Bash, or similar)
Frontend & API Awareness:
Practical understanding of React/Next.js performance concepts
Familiarity with GraphQL APIs and common performance issues
Ability to troubleshoot frontend to backend request flows (not expected to build features)
Cloud & Platform:
Experience working in AWS based environments
Understanding of CDN behavior and caching strategies
Exposure to microservices and distributed systemse
eTeam Inc.
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