Technology Lead | Cloud Platform | Amazon Webservices Architecture

IMCS Group Inc

Austin, TX

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JOB DETAILS

SKILLS

Analysis Skills, Apache Cassandra, Bash Scripting, Billing, Call Centers, Cloud Computing, Communication Skills, Computer Science, Customer Support/Service, Diversity Recruiting, Docker, Documentation, Finance, Fortune 500 Customers, Health Information Technology, Interpersonal Skills, Linux Administration, Linux Operating System, Network Protocols, Operating Systems, Oracle Database, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, Python Programming/Scripting Language, Realtime Communications, SIP (Session Initiation Protocol), Scripting (Scripting Languages), Systems Administration/Management, Team Player, Technical Leadership, Unix Operating Systems, VoIP (Voice over IP), Voice Products, Web Services

LOCATION

Austin, TX

POSTED

30+ days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Number of Openings

2

Job Title

Freeswitch Voice Developer

Duration of contract

12 months

No of years experience

5+

Detailed job description - Skill Set:

Position would be in Austin, Tx

Deep understanding and experience Voice/VoIP/SIP expert

Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring.

Understand Freeswitch modular design. Familiar with real-time communications and their applications

Platform owner, with a great degree of familiarity in linux-based appliances and operating systems

Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs.

Required Skills:
5+ years of Voice Engineering, telephony experience
Proficient with developing voice solutions, support, call flow diagrams, VUI and other design documentation
Knowledge of SIP media gateways and Freeswitch integrations
Expert with network protocols including a thorough understanding of network fundamentals
Bachelors degree in Computer Science, Engineering or related field preferred
Excellent interpersonal, collaboration and communication skills

Preferred Skills:

Extensive experience with Unix/Linux OS system administration, configuration, performance tuning, maintenance and security
Scripting/Automation including Python/Bash/etc.
Knowledge of Oracle, Cassandra Database, Experience with Docker and other Cloud style deployments (Kubernetes)

Mandatory Skills

Good to Have Skills

Vendor Billing range (share in local currency)

90 USD / hr

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

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