Acceptance Testing, Automation, Call Centers, Conflict Resolution, Consulting, Continuous Deployment/Delivery, Continuous Integration, Customer Support/Service, DevOps, Diversity Recruiting, Environmental Management, Finance, Fortune 500 Customers, Git, Health Information Technology, Health Insurance, Identify Issues, Product Support, Production Systems, Quality Assurance, Release Management/Engineering, Sales Pipeline, Salesforce.com, Source Code/Configuration Management (SCM), Technical Leadership