Technology Lead | EUC-Patching_and_Distribution | SCCM

IMCS Group Inc

Richardson, TX

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JOB DETAILS

SKILLS

Analysis Skills, Applications Security, Call Centers, Comparative Analysis, Computer Firmware, Customer Support/Service, Dell Computers, Diversity Recruiting, Endpoint Security, Enterprise Applications, Finance, Fortune 500 Customers, GPU (Graphics Processing Unit), Health Information Technology, Laptop PC, Leadership, Microsoft Windows Operating System, OEM (Original Equipment Manufacturer), Operating Systems, Performance Analysis, Performance Tuning/Optimization, Policy Development, Power Management, Problem Solving Skills, Process Improvement, Productivity Management, Purchasing/Procurement, Root Cause Analysis, Security Monitoring, Software Administration, Software Patches, System Center Configuration Manager (SCCM), Systems Administration/Management, Technical Leadership

LOCATION

Richardson, TX

POSTED

23 days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Senior End-User Computing (EUC) / Workplace Services Specialist Battery Performance & Imaging Optimization
Work Location : RichardsonTX75082
Vendor Rate: ***
Contract duration: 2
Target Start Date: 01 Jun 2026
Does this position require Visa independent candidates only? No
**FULL TIME ONSITE**

Job Details:

Must Have Skills
Imaging OSD
Strong EUC experience Windows power management expertise
SCCM co management

Primary Skills (Mandatory / Critical)

These skills are essential for successful delivery.

Strong hands-on experience in End-User Computing (EUC) / Workplace Services
Deep expertise in Windows OS power management, background services, and battery performance behavior
Proven experience with enterprise software imaging and post-imaging performance analysis
Hands-on experience with SCCM and Co-Management workloads (application deployment, agent behavior, policies)
Ability to conduct controlled technical testing and comparative analysis (factory image vs enterprise image)
Experience analyzing endpoint agents (security, monitoring, management) for system and battery impact.
Strong analytical and problem-solving skills with evidence-based root cause analysis.
Ability to work on-site in a lab environment and independently drive technical investigations.
Strong documentation skills for producing executive- and stakeholder-ready reports.

Detailed Job Description
Customer is seeking a Senior EUC / Workplace Services Specialist to support a software-driven investigation and optimization initiative addressing widespread battery drain issues on Dell laptop models deployed with the Client s Customized OS image. This role will focus on Operating System (OS) software imaging, application behavior, power policy configuration, and driver optimization, working closely with application owners, OEM partners, and program leadership.

The role is high visibility, driven by executive escalation, and requires hands-on lab testing, strong analytical skills, and structured documentation.

Key Responsibilities

Battery Drain Analysis & Validation

Conduct controlled battery drain testing comparing Client s Customized OS images against factory OEM images under similar usage conditions.
Validate battery performance issues across multiple Dell device models, including devices with and without dedicated GPUs.
Ensure findings clearly differentiate software-related causes from hardware-related factors.

Software Image & Application Analysis

Analyze standard applications and agents deployed via the Client s Customized OS image for power consumption impact, including endpoint security, management, and productivity tools.
Assess application behavior such as scan intervals, polling frequency, background services, and agent workloads.
Partner with application owners to review configuration settings and identify safe optimization opportunities.

Power Policy, Driver, and OEM Optimization

Review and assess OS-level power policies, SCCM/co-management workloads, and endpoint configurations.
Evaluate BIOS, firmware, and driver versions in collaboration with Dell/OEM partners and recommend optimizations where applicable.
Ensure changes do not compromise security, compliance, or core user experience.

Documentation & Executive-Ready Reporting

Document test methodologies, findings, root causes, and model-specific observations.
Produce clear, actionable recommendations for power, policy, and configuration improvements.
Support leadership and stakeholder discussions with evidence-based findings.

Collaboration & Escalation Support

Work closely with program leadership, security teams, application owners, and OEM partners.
Support validation, escalation, and controlled rollout of proposed optimizations once approved.

In-Scope Focus Areas

Software imaging and configuration analysis

Application-level power consumption review

SCCM / co-management workload optimization

OS power policy and driver-level recommendations

OEM collaboration for BIOS/driver alignment

Out-of-Scope

Hardware or battery replacement
Source code changes or application redevelopment.
Core infrastructure redesign.
Device procurement or refreshing decisions.

Primary Skills (Mandatory / Critical)

These skills are essential for successful delivery.

Strong hands-on experience in End-User Computing (EUC) / Workplace Services
Deep expertise in Windows OS power management, background services, and battery performance behavior
Proven experience with enterprise software imaging and post-imaging performance analysis
Hands-on experience with SCCM and Co-Management workloads (application deployment, agent behavior, policies)
Ability to conduct controlled technical testing and comparative analysis (factory image vs enterprise image)
Experience analyzing endpoint agents (security, monitoring, management) for system and battery impact.
Strong analytical and problem-solving skills with evidence-based root cause analysis.
Ability to work on-site in a lab environment and independently drive technical investigations.
Strong documentation skills for producing executive- and stakeholder-ready reports.

Minimum years of experience
8-10 years

Certifications Needed :No

Top 3 responsibilities you would expect the Subcon to shoulder and execute
Conduct controlled battery drain testing comparing Clients Customized OS images against factory OEM images under similar usage conditions
Validate battery performance issues across multiple Dell device models, including devices with and without dedicated GPUs
Ensure findings clearly differentiate softwarerelated causes from hardwarerelated factors

Interview Process (Is face to face required?)
Yes

Any additional information you would like to share about the project specs/ nature of work
Analyze standard applications and agents deployed via the Clients Customized OS image for power consumption impact, including endpoint security, management, and productivity tools

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

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