Adobe GoLive, Artificial Intelligence (AI), Automation, Call Centers, Cobol Programming Language, Code Reviews, Customer Support/Service, Diversity Recruiting, Finance, Fortune 500 Customers, Functional Testing, Health Information Technology, IBM CICS (Customer Information Control System), IBM DB2, JCL (Job Control Language), Mainframe Computer, Software Development Lifecycle (SDLC), Technical Leadership, Test Plan/Schedule, Testing